Talkdesk Claimed Company
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. read more
Everyone is very nice; looks out for each other; willing to collaborate
What do you like best about the leadership team?
They care about me as a person, they have an eye on the long-term company goal, they care about their team
What is most positive about the culture and environment at your company?
This new "village" mentality makes everyone feel bought in; people willing to recognize other people for their hard work and contributions
Why do you feel undervalued and what would make you feel better about your compensation?
This is an interesting way to phrase the question, because for me these two things influence each other. My low compensation is what makes me feel undervalued. Base salary & bonus are significantly lower than the market rate for my location/experience.
What's going wrong and how can it be improved?
Too much work for one person; essentially doing two jobs; decisions from the Product side are not well thought out; pace is unreasonably fast, I call it "unecessary choas"; Product needs to focus on foundational improvements vs bells and whistles; product marketing needs more people and less product
Other Employee Reviews for Talkdesk
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