Tophatter Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
The experience is great. Sometimes I am taken back by how inspiring the company is.
Review from Customer Support Dept
My experience has been one of growth and personal development, and mostly all positive.
Review from Customer Support Dept
What do you like best about the leadership team?
They are open with company plans.
Review from Customer Support Dept
The flexibility and the understanding that we have work life balance.
Review from Customer Support Dept
Transparency, caring. I never worked for a company as transparent as Tophatter.
Review from Customer Support Dept
They are open to feedback.
Review from Customer Support Dept
They are open to discussions from anyone and clearly enjoy their jobs which makes Tophatter's culture a lot of fun
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
There are good health benefits.
Review from Customer Support Dept
The occasional surprise gifts. I really like the grub hub codes. Compensation is fair enough overall.
Review from Customer Support Dept
The entire package is best for me. Unable to single just one.
Review from Customer Support Dept
I have the best medical insurance I've had in years, probably the best available. That alone is worth everything.
Review from Customer Support Dept
The unlimited PTO, health coverage and commuter benefits (pre-COVID)
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Yes, I would like to learn more to improved my skills but it looks like all the harder projects are given to someone else in my team.
Review from Customer Support Dept
I feel that my job is too easy and needs to do something more challenging so that my pay will be higher in the future.
Review from Customer Support Dept
Loyal to a company, dedicated, I meet the challenges presented and take the initiative to help co-workers and report issues that other teams find valuable. I feel compensation should be equal.
Review from Customer Support Dept
More accurate comparison to other jobs at other companies. The cost of living adjustments doesn't seem accurate.
Review from Customer Support Dept
What are some of the best things about your team?
Know how to get the job done.
Review from Customer Support Dept
Everyone treats everyone like they want to be treated.
Review from Customer Support Dept
The team is Hardworking. Caring, transparent, friendly.
Review from Customer Support Dept
We work hard to achieve goals and minimize the workload
Review from Customer Support Dept
It's a diverse group of personalities from all over the world with a drive to put their best into the work, no matter what.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
They are open with company plans.
Review from Customer Support Dept
Everyone is treated like family
Review from Customer Support Dept
Transparency, and the people. The mood is usually very positive.
Review from Customer Support Dept
Very diverse, friendly, cheerful, helpful, team players!
Review from Customer Support Dept
There is no time to get bored, and always something to work on improving.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
They are open with company plans.
Review from Customer Support Dept
The people and the food
Review from Customer Support Dept
I enjoy my task and the team.
Review from Customer Support Dept
When our customers are happy
Review from Customer Support Dept
I have a lot to do and feel a pressure to always prove to myself that I am the best person to do the job and can deliver the best results, so I'm in constant competition to beat myself.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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