Tropical Smoothie Cafe Customer Success Department Employee Reviews

I just got let go for having a flat tire and my manager said i did a no call no show, when i actually messager her to let her know. Then she procced to tell me hiw i wasnt fast enough for this position. Well she was a horriable manager at training and expeceted me to know every thing/ first week.

Review from Customer Success Dept

I actually love my job I just wish that all of my managers were on the same page every single one of them tells you something different and it's a little aggravating other than that it's a great place to work for

Review from Customer Success Dept

Not fair because i brought up we were getting tips online a few months ago and no one has given them to us. I confronted my district manager and she still had no answers. I showed her the dollar i left online for everyone so she could figure out how i get it back and im still ignored

Review from Customer Success Dept

For the three months I worked at tropical smoothie I had a horrible experience. My boss began verbally harassing me my second day there and it even got to the point that other workers were pulling him aside to ask him about his inappropriate behavior towards me and his workplace hostility.

Review from Customer Success Dept

Horrible management is awful very disrespectful I’ve been harassed on multiple accounts by my manager and mistreat on many accoun

Review from Customer Success Dept

They always have your back

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I go unacknowledged when i mention money we are not receiving in online tips.

Review from Customer Success Dept

There needs to be more organization and structure. Listen to the employees and keep everyone on the same page.

Review from Customer Success Dept

Everything in the store needs to be improved on

Review from Customer Success Dept

For the three months I worked at tropical smoothie I had a horrible experience. My boss began verbally attacking me my second day there. It even got so bad that my coworkers had pulled him aside on multiple occasions to ask why he was so negative and toxic to me. I advise against working here.

Review from Customer Success Dept

Shift leader some were very helpful and kind when needed help other we’re not great they rarely helped when busy and would get made at other workers for not doing things that shift leaders were supposed to

Review from Customer Success Dept

Because we are undervalued. Constantly

Review from Customer Success Dept

Yes when i started to work i applied to the frint and all he tried to make me do everyday was wash dishes and when i said somethint about it he said he knows but still made me only wash dishes

Review from Customer Success Dept

I’ve been asking for a raise because I deserve one. I do so much for this store and I feel as though it would be fair for me. I’m a supervisor on employee wage. He is rude rude every single time i ask. He overworks me and won’t let me go home even if i’m sick and thro

Review from Customer Success Dept

No benefit. Absolutely abysmal pay for how hard we work. Unfair work environment. Takes tips if you call in (1) single day.

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No one communicates the right procedures

Review from Customer Success Dept

I have a good relationship with my coworkers, we all get along well and have fun together. We have some workers come in who refuse to listen and dont want to work, but they are usually fired.

Review from Customer Success Dept

I love all of my coworkers. they are all amazing and do the best they can for me. It’s my gm that i don’t l

Review from Customer Success Dept

My coworkers are amazing people that work well together. Sad that we’re all on a sinking ship that doesn’t pay enough to surv

Review from Customer Success Dept

They're always happy and friendly and for the most part we all get along yes there are some people that we don't get along with but we still make the best of it because it's our job and the most important thing is our customers

Review from Customer Success Dept

The team is great. The owners on the other hand....not so great.

Review from Customer Success Dept

Not taking advantage of others

Review from Customer Success Dept

The coworkers are awesome, just not the gm or distick managers at work.

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They haven't paid me yet

Review from Customer Success Dept

The owners are horrible. The way they keep things at the store is horrible. something breaks? we don’t have any way to fix it and the owners don’t fix

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There is not one. We deserve free food for working in covid conditions. Managers are not fair

Review from Customer Success Dept

The compassion and care and friendships I made with my coworkers even post tropical

Review from Customer Success Dept

There needs to be structure, everyone needs to work together as a team.

Review from Customer Success Dept

I personally did not get an interview, i was hired on the spot without even meeting the manager. So super easy.

Review from Customer Success Dept

I got hired very quickly

Review from Customer Success Dept

That my manager is great.

Review from Customer Success Dept

The best part about the interview process was the general manager was super friendly and we got along and I got hired on the spot it was very quick and I started the next day and that's what I needed

Review from Customer Success Dept

It was friendly and fast

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Stop hiring everyone because a lot of them are bad workers

Review from Customer Success Dept

By better communication what the job entails what benefits and pay

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The workers and when everyone does their job. Its a breeze when everything is kept up, do their job and work together.

Review from Customer Success Dept

When everyone is doing what they are supposed to and working efficiently

Review from Customer Success Dept

What makes me most happy at work is communication I love when people communicate what they want with me or what needs to be done with me because when there's no communication there's a lot of confusion and everybody ends up doing their own separate things

Review from Customer Success Dept

Online tips through the online orders should have been cashed and paid out at the end of the shift. I confronted my dustrict manager that for months we have not gotten anything. I had to show her where to locate the amount and still nothing was done. I am being ripped off

Review from Customer Success Dept

The management is horrible and they treat the workers horrible and make it a hostile work environment. You can fix this by getting new management.

Review from Customer Success Dept

By getting better management and improving the work environment

Review from Customer Success Dept