The support between the departments.
I would like to see drastic pay raises for at home agents.
Everyone is always willing to help, regardless of their department or position.
I like the culture. Across the entire US, its very unified and supportive.
Being able to assist the customers through their struggles so that their days/lives move along more smoothly.
The ability to interview from home was awesome. A lot less nerve racking being in your own element during an interview.