UiPath Customer Success Manager Employee Reviews
Briefly describe your overall experience at your company
Has seriously changed since the ipo and is not as fun to work here as before
Review from Customer Success Dept
I've had an incredibly positive experience- been here 2 months and can't wait for more!
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
The leadership are passionate, focused, and clear-eyed about the challenges ahead.
Review from Customer Success Dept
They are good people. Down to earth, passionate, very likable, and care about the culture.
Review from Customer Success Dept
Extremely open communication across the company- not something you see in most companies.
Review from Customer Success Dept
The leadership team is extremely transparent with a focus on social responsibility.
Review from Customer Success Dept
They are excited and motivated for the future of our company. They inspire us to challenge each other and do great things for our customers.
Review from Customer Success Dept
What does the leadership team need to get better at?
Identifying talent and rewarding appropriately vs time based merit increases, promoting top talent appropriately
Review from Customer Success Dept
What is the best part about your compensation package?
Fair pay, excellent choices for benefits.
Review from Customer Success Dept
Upside on the stock-based comp.
Review from Customer Success Dept
Base pay + RSUs is a great comp package and is the same or better than other companies.
Review from Customer Success Dept
UiPath makes an effort to reward employees with equity packages so we feel we have a stake in the success of the company.
Review from Customer Success Dept
50% 401k match and multiple low cost healthcare plan options.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
All of my peers were promoted to higher paying roles mid-year, even though I was named the top performer and was not promoted until review time to a lesser promotion vs my peers
Review from Customer Success Dept
What are some of the best things about your team?
We get to work with the smartest people in the industry.
Review from Customer Success Dept
Morale, cohesiveness. We really bond together as a team.
Review from Customer Success Dept
Some are always willing to help
Review from Customer Success Dept
There's no shortage of help for employees and the customer- all focused on creating value for all stakeholders.
Review from Customer Success Dept
The team has a great culture , zero micromanagement, and made up of all stars.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
There a sense that we're all part of something amazing that is working to change the world in a positive way.
Review from Customer Success Dept
International peers who are willing to help
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We are on an exciting journey- this industry and TAM is just beginning and will only get bigger and better. Never a better time to join!
Review from Customer Success Dept
No sense of "corporate" bs. Everyone is focused on growing the company but having fun along the way.
Review from Customer Success Dept
Humility and eagerness to help one another.
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
Personal interview with leaders who looked for what I could do and how I could add value to UiPath, not just run through a list of what I did in the past.
Review from Customer Success Dept
Leadership team was engaged and positive about the company, the work, our customers and the future.
Review from Customer Success Dept
I'm in Customer Success and I had a role playing panel interview where I pitched a success plan for a fictitious company. It involved some prep before hand, but helped me learn more about UiPath and was a good opportunity to show my CS style and experience.
Review from Customer Success Dept
A mix of both behavioral questions as well as the opportunity to showcase your strengths in a case-style environment.
Review from Customer Success Dept
The opportunity to meet different people and hear their perspectives. Also great to do a panel- really helps you see how the culture is and what UiPath is like and looking for.
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Cultivating a culture of excellence and joy.
Review from Customer Success Dept
Meeting with customers and seeing the impact our technology makes on their business.
Review from Customer Success Dept
Having control over my work.
Review from Customer Success Dept
I'm working with a talented group with a great purpose!
Review from Customer Success Dept
The people I work with and the products that we make.
Review from Customer Success Dept
What's going wrong and how can it be improved?
Imbalanced promotion program, peers taking too much vacation time and not being available
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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