At UPS 35% of employees think their department KPIs and OKRs are clear. Employees’ understanding of UPS' KPIs and OKRs is essential for its success. Out of 146 UPS employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 81 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at UPS is responsible for ensuring his subordinates accomplish objectives using key performance indicators. UPS employees shared they generally receive helpful feedback never or every week, while 40% of UPS employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.