UPS KPIs and OKRs | Comparably
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UPS has become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. read more
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UPS KPIs and OKRs

At UPS 35% of employees think their department KPIs and OKRs are clear. Employees’ understanding of UPS' KPIs and OKRs is essential for its success. Out of 158 UPS employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 85 have said yes.

AnswerPercent
Yes54%
No46%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes35%
No65%
Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at UPS is responsible for ensuring his subordinates accomplish objectives using key performance indicators. UPS employees shared they generally receive helpful feedback never or every week, while 39% of UPS employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.

AnswerPercent
Yes39%
No61%
Are you typically recognized for the impact and accomplishments you make for your current company?
AnswerPercent
Every week29%
Once a month16%
Once a quarter15%
Once a year6%
Never34%
How often do you get valuable feedback on how to improve at work?
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