Virtana Customer Success Department Employee Reviews | Comparably
Virtana Claimed Company
Virtana is the pioneer in deep hybrid infrastructure observability, dedicated to transforming how enterprises manage and optimize their mission-critical IT environments. Based in Palo Alto, CA, we empower organizations worldwide to turn their complex infrastructure challenges into strategic advantages through AI-powered insights and automation. read more
EMPLOYEE
PARTICIPANTS
231
TOTAL
RATINGS
3912
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Virtana Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

The leadership team is flexible, dynamic and are passionate about the products and customers they serve. .

Review from Customer Success Dept

They do not take their eyes off the road. They ask questions. They are transparent and 'GET IT'.

Review from Customer Success Dept

They are very helpful in creating OKRs and IDPs.

Review from Customer Success Dept

Fantastic, caring, and professional leadership team

Review from Customer Success Dept

Diverse, seasoned, people focused servant leadership

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Virtana yet.
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What is the best part about your compensation package?

Compensation Reviews

The Salary and health benefits

Review from Customer Success Dept

It is extremely competitive and provides a stake in our success.

Review from Customer Success Dept

No set PTO limits. Bonuses/accelerators in compensation upon achieve and exceeding the quota.

Review from Customer Success Dept

Compensation is fair and balanced. It is also performance-based compensation.

Review from Customer Success Dept

Medical benefits, no 401K match

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

All the employees sticking with all the ups and downs deserve a little better pay.

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

Everyone is always willing to assist and help out.

Review from Customer Success Dept

Very supportive, always going above and beyond to be helpful and respectful. Everyone cares about the success of our customers and of the organization.

Review from Customer Success Dept

Reliability. Everyone will step up for each other

Review from Customer Success Dept

The team I am on has very intelligent and the most down to earth compadres that are always willing to jump in and assist. We pivot and adapt well together.

Review from Customer Success Dept

They are very creative and fun.

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Virtana yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

The transparency and ownership from the leadership team creates a positive environment. We feel valued, appreciated for doing our best work, and supported in the areas of challenges.

Review from Customer Success Dept

No micromanagement. It is a very considerate, respectful and professional environment.

Review from Customer Success Dept

Most positive thing about the culture is the pay for performance.

Review from Customer Success Dept

Friendly and safe to take risks

Review from Customer Success Dept

People development, coaching and learning opportunities

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Virtana yet.
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What did you like most about the interview process?

Interviews Reviews

All participants were transparent about the opportunities and challenges I'd face so I was able to make the best decision for myself.

Review from Customer Success Dept

It was not overbearing. Everyone was reasonable.

Review from Customer Success Dept

The process was quite fast and clear.

Review from Customer Success Dept

Test assessments and on time response

Review from Customer Success Dept

Test assessments and code assignment

Review from Customer Success Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Virtana yet.
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What makes you most happy at work?

Outlook Reviews

Helping out our customers and the feed back they give us.

Review from Customer Success Dept

Delivering value to customers and to our organization on a daily basis.

Review from Customer Success Dept

Flexible working hours, all the colleagues and Learning new skills.

Review from Customer Success Dept

Ensuring the customers success together with no micro management.

Review from Customer Success Dept

What makes me most happy are the helpful and friendly coworkers.

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of Virtana yet.
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What do you like best about your company?

Outlook Reviews

I like the new performance based culture.

Review from Customer Success Dept

What would you most like to see improved at your company?

Outlook Reviews

More focus on improving company's performance.

Review from Customer Success Dept
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