Elsevier Angeforderte Firma
Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. Weiterlesen
Horrible experience, the workload that is given to us Author agents is horrible, having to chat for 8 hours straight while handling complicated long due emails is rough. Horrible schedule management. Leaders are unprofessional most of the time, especially on other sites that babysits their agents.
Was sind einige der besten Dinge an Ihrem Team?
Friendly. Our leader not so much.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
None that I can think of.
Was braucht das Führungsteam, um besser zu werden?
Be pro-employee means that you are prioritizing your most important asset your employees while at same time taking the proactive steps necessary to remain union free. Employers often get the union they deserve.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Working 9 hours with only 1 hour break, no breaks in between. Availability of agents during chat is not consistent specially on other sites that babysits their agents. Lack of manpower. Low salary for a job that is exhausting physically and mentally.
Was läuft falsch und wie kann es verbessert werden?
Working 9 hours with only 1 hour break, no breaks in between. Availability of agents during chat is not consistent specially on other sites that babysits their agents. Lack of manpower. Low salary for a job that is exhausting physically and mentally. Also, WF schedule management is horrible as well.
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