Sears is a multinational department store chain focused on outdoor living needs, home appliances, clothes, outdoor furniture and more. Weiterlesen
Treat the associates like they matter.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Matching some percentage of 401K would be a start. Health benefits are unbelievably expensive for a company of this size.
Was braucht das Führungsteam, um besser zu werden?
Field leadership is completely disengaged with store management and the associates working in the stores. Spending more than 30 minutes a visit would be a start.
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
I am shocked at the tenure of associates in some of the stores. More often than not the associates are treated poorly. What I feel bad about is that because they have endured the poor treatment for so long they are not aware how good other retailers greet their associates.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
It needs to start at the top. DMs need to at least act like they care about those working the long hours in the stores. What seems to be getting lost in the day to day operations is that it's all about the people on the front lines dealing with the customers. Treat them like you care.
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