Sears Operations Manager Employee Reviews
Briefly describe your overall experience at your company
Boring, day drags by, pays poorly, employees and customer are low class
Review from Operations Dept
Was a much better company when I started. Vision changed and the company failed.
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
Learning to adapt and change with the changing world
Review from Operations Dept
What does the leadership team need to get better at?
Communication, perspective, empathy, hard work, sales
Review from Operations Dept
Be more attentive to employees needs. Empower employees to do their jobs without micromanaging.
Review from Operations Dept
There is no leadership around
Review from Operations Dept
Making sure associates are held accountable for their attendance
Review from Operations Dept
Management is great, corporate can bite me where the sun don't shine. Maybe instead of pocketing all the extra payroll at the end of every year, you give it towards employees or advertising. Then maybe you wouldn't be closing all of your stores and fail as a business.
Review from Operations Dept
What is the best part about your compensation package?
I don't get a compensation package.
Review from Operations Dept
I can feed my family and pay my bills
Review from Operations Dept
The price and benefits they offer
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Making more than minimum wage, commission vs draw is ridiculous
Review from Operations Dept
Adequate pay competitive with retail market. Better benefits including share options for all salary managers, advancement opportunity.
Review from Operations Dept
Compensation was never the problem. Upper management just plain made poor decisions. Placed pressure on managers to pressure sales staff daily to get better results. Staff could only do so much. Pressure to get All the “extras” is really old.
Review from Operations Dept
After coming back from a surgery I was helping HR in the office I was full time and have been for 15 years, I was asked to take over as HR lead and then they did away with HR and the full time position and any full time positions that came open, I'm still In office and have lost my benefits.
Review from Operations Dept
I’m working for Sears for 22 years it is sad to see how this company is get in worst to work , cutting hours , cutting benefits , and really bad decisions taking by the management !!!!
Review from Operations Dept
What are some of the best things about your team?
We work well together to achieve great results
Review from Operations Dept
My team and immediate in store management are terrific, but the actual company has so many flaws Swiss cheese is jealous of how many holes are in the company.
Review from Operations Dept
Hard working, but lose to many to better jobs.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
My team of salary managers are great but they are held back from performing their jobs by the corporate management team.
Review from Operations Dept
I am shocked at the tenure of associates in some of the stores. More often than not the associates are treated poorly. What I feel bad about is that because they have endured the poor treatment for so long they are not aware how good other retailers greet their associates.
Review from Operations Dept
Positive outlook. Become sales driven
Review from Operations Dept
Reduced hours, and jobs being eliminated, so more work and with no increase in pay --- the team is frustrated. Not always a happy bunch!!!
Review from Operations Dept
stop saying "it's not my job" (&believing it)
Review from Operations Dept
What is most positive about the culture and environment at your company?
Huddles, teamwork, socializing, customer service
Review from Operations Dept
My attitude towards our irritable customers who always bicker over prices
Review from Operations Dept
Teamwork between low level associates is really good.
Review from Operations Dept
there is no positive
Review from Operations Dept
It’s abfun place to work
Review from Operations Dept
What needs to change to make the company culture better?
Less negativity, more positivity and recognition.
Review from Operations Dept
Hold management accountable for their individual departments
Review from Operations Dept
New decisions and better strategies
Review from Operations Dept
It needs to start at the top. DMs need to at least act like they care about those working the long hours in the stores. What seems to be getting lost in the day to day operations is that it's all about the people on the front lines dealing with the customers. Treat them like you care.
Review from Operations Dept
Stop treating associates like the enemy
Review from Operations Dept
What did you like most about the interview process?
There aren't any Interviews reviews of Sears yet.
Be the first to contribute a review.
What would you improve about your company's interview process?
There aren't any Interviews reviews of Sears yet.
Be the first to contribute a review.
What makes you most happy at work?
Working to provide the best customer service, even though some are very unappreciated.
Review from Operations Dept
Our future is could be bright with a few good changes
Review from Operations Dept
Enjoy the manager that is in place right now
Review from Operations Dept
What's going wrong and how can it be improved?
As I mentioned before, less negativity, more positivity, real recognition for employees.
Review from Operations Dept
CEO does not promote a positive culture. He’s been slowly and legally dismantling the company for years. He has never understood the customer or the associates
Review from Operations Dept
Your company is trash and is almost dead, give up while the getting isn't that bad.
Review from Operations Dept
Treat the associates like they matter.
Review from Operations Dept
Upper management needs to be reevaluated and effectively need to improve as far as processes
Review from Operations Dept
What do you like best about your company?
Sears used to go, above and beyond but now the customers demand it.
Review from Operations Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Sears yet.
Be the first to contribute a review.