
Listen to your people and listen to your customers which is something that management doesn't do.
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Cross train and realize that blowing someone's candle out doesn't make yours shine any brighter. Be more humble.
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Mid-level management seems to think that their subordinates are idiots and that they are geniuses, but don't learn from their mistakes.
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Giving the customer the best product and the best customer service and listen to the technicians that work directly with the customers.
Revisión