
It's good it's just the salary is pretty low to be honest and please don't take this against me.
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Not getting the right amount of salary
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Approachable and they prioritize their agents
Revisión
Friendly and approachable. Some are easy to work with.
Revisión
They are kind and approachable
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It's a people first company
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My friends and offline hours
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Some leaders are approachable and helpful inside and outside work.
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Seeing my teammates and having some chat during our free time.
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For chat escalations team we are underpaid due to the high metrics that we are hitting and it is much harder to provide a resolution to our customers, specially when they are on hold for like hours waiting for a supervisor.
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Quality team needs to be more considerate when it comes to their audits. They should be more mindful that they are auditing escalated chats and 1 minute is not enough for us to get back to the customer once we are investigating their claim. I mean how can we provide a reso if the time is limited.
Revisión