
work related concerns and how to do your work to keep pace with client's demands.
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we help each other, understands each individual and has a good communication in regards to work.
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Compensations like change of LOB or additional training for a LOB does not provide additional compensation and I believe they are still pending in regards to negotiations about those topics.
Revisión
Additional pay for cross training should be approved, After call work should be extended to 1 min. since queue is getting bigger and calls are too many to handle to do documentations and other processes that is related to work.
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