TaskUs Empresa Reclamada
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. leer más
Overall, my experience with TaskUs has been negative. Communication from management is usually either nonexistent, or it's incredibly ineffective. I often don't even feel respected as an equal human by most members of management, there's a rampant culture of superiority amongst "leaders".
Brevemente describa su total experiencia en el trabajo
My experience has been turbulent and extremely stressful. Communication is a dumpster fire and I constantly worry because I don't know what's going on with my job.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The general nature of inclusivity of people of different races, genders, orientations, and backgrounds.
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¿Qué va mal y cómo puede mejorarse?
Higher pay, especially for USA employees. Permanent work from home availability for those who have proven their work ethic.
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¿Qué necesita mejorar el equipo directivo?
Stop hiring call center managers, they encourage a culture of overworking and underserving employees. Also, get better at communicating what your expectations are.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
My direct supervisor has been very supportive. They help me have the tools I need to do my job, and they always encourage me to talk to them if I have an issue.
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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
Some of my coworkers take advantage of working from home and avoid working, but receive minimal to no consequences. As a QA, I've repeatedly reported consistent work avoidance and seen nothing done about it.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Employees who consistently show their initiative and strong work ethic should be rewarded with higher pay the the opportunity to advance in the company. Employees with no patterns of work avoidance or behavioral issues shouldn't be forced to return to site.
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¿Qué va mal y cómo puede mejorarse?
TaskUs is turning into a typical call center environment little by little. Please understand that without the front-line of employees interacting with customers and doing all the grunt work, middle and upper managers would not have their jobs. Show more respect and show more appreciation.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Middle management often asks me to do more work beyond what is realistic, and usually bypasses my direct supervisor to do so. This is one example of them asking for too much, and not following chain of command by choosing not to speak to my supervisor first.
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¿Qué necesita mejorar el equipo directivo?
Recognizing those of us who put in hard work through incentives. Making an effort to retain high performers, including helping them stay work from home instead of forcing them to start driving to site. Providing coaching and corrective action to employees who display work avoidance or bad behavior.
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