TaskUs Empresa Reclamada
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. leer más
its a great job, i love what i do. but am very stressed cause of the TL i have. only time i hear from him is when his scores arent what he wants them at and im part of the reason. ive set up a goal in Boost, and hes not said anything about it. and when i have coaching - he does not show up in zoom.
Brevemente describa su total experiencia en el trabajo
the good out weighs the bad - i been here 2 yrs and it don't seem that long. so that's a good thing.
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¿Qué es lo que te hace más feliz en el trabajo?
taking calls and staying busy
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¿Qué necesita mejorar el equipo directivo?
being a leader and less worried about stats and being #1 all the time.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
everyone respects each others ways, ethics, morals, and values. regardless of theirs. and that's a good thing.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
pay raise. we do the same job as on site workers yet they get paid $3 more than us
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
cant really say since i work from home. but people are really down to earth and a lot of fun in the chat
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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
less emergency bios when its b2b, separate they're personal life from work. grammar, and following simple instructions. less chatting in chat unless its work related or an announcement.
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¿Qué es lo que te hace más feliz en el trabajo?
staying busy. Most happy before work cause I'm employed. Happy at work cause I'm working. and happy to help people navigate & learn about they're accounts, accessing them online or in an app. being thanked for teaching them what they thought they couldn't learn. that's one of the best feelings.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
wfh vs. on site. benefits, hours, OT, paid b-days, job duties, expectations are all one & the same. But agents on site get paid more than wfh agents. its not fair. We perform the same tasks, follow the same policies and rules & keep stats at required levels, times or %'s.
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¿Qué son algunas de las mejores cosas de tu equipo?
there is always someone there to help if needed cause our TL is never around. only time we hear from him is in morning when he says GM, Lunch on his lunch, and brb sometimes, and GN team when he leaves. i go almost all day to get a response from him when i message him. its frustrating
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¿Qué es lo que más te gusta de tu equipo directivo?
I'm in trng for a diff cmpgn, but trainers Beya & Kevin are the most patient, real, above & be-yonders! they're leadership as a whole is what we need. They're caring , reliable & fair. and its sincere! TL's care about stats more than the team. I wish they ( Beya or Kevin ) were gonna be my TL.
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