
With the implementation of Bell Curve Policy, uncompetitive salary and benefits, no strategy to retain tenured and excellent agents, overall experience is disappointing and needs a lot of improvement/changes. Working from Home is the ONLY reason why the team and I are still with the company.
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The people that I currently work with.
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They would always try their best to listen to your complaints
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Salary and benefits such as allowances, vacation leaves, etc., are not competitive compared to other companies.
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I would feel happy at work if the compensations are sufficient and reasonable with the nature of my work.
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Since our team only consists of 5 persons, we always discuss things, be it regarding questions, tips and advice regarding work
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Our team is open with each other and we find time and ways to enjoy ourselves and have fun from time to time even if we're working from our own homes.
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Since culture is already established, it should also be implemented internally. Not just for show. Providing budget for team building activities is one of the best ideas to nurture the company's culture. which is clearly missing.
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Basic Salary is low. Raises are not enough as well to compensate. Premiums are way below average the only good benefit is the health card. No incentives for attendances, you should be on the top 30% of your team to get incentives (as long as you reach the target we should be already eligible) etc.
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