TaskUs Empresa Reclamada
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long-term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world. leer más
Generally, TaskUs is a good company. Unless the managers working for it that are not so good in handling people will not be corrected the company will be rated negatively. It will stay however, rated low. I thank TaskUs for giving me an opportunity to work with the company.
¿Qué son algunas de las mejores cosas de tu equipo?
My teammates are professional, specifically my wavemates.
Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
delayed computation of OT's and holiday is not a good practice. hopefully the company partners would be more people centered. people have worked for it ahead to earn it. as for the managers, hopefully they would understand how it feels to be pushed like robots. work life balance is never practiced.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
the WFH setting is the only positive side of this company but the people that work for the company specifically the managers who implement the rules of how the call should be handled is a crap. they act like they hammer you while you are working. but support is not even satisfying.
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¿Qué va mal y cómo puede mejorarse?
Hopefully, the managers would be more product knowledgeable that instead of pushing us to go back to knowledge base guide answer us directly as we are in the mid of call, later let us use our training time so we can review as well as answer all those courses that we can't complete in time.
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¿Qué necesita mejorar el equipo directivo?
Be more human. It is said that we adhere to people first but the managers are not. It seems like they have trust issue with the people they handle. Is it because we are on a WFH set-up we'd be making up excuses not to work? Schedule is crap too. 1am-10am - 2am-11am. What kind of adjustment is that?
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