Vertafore Empresa Reclamada
Vertafore is a leading technology company, dedicated to building software to modernize the insurance industry. Our purpose is to simplify and automate the insurance life cycle so that our customers can focus on what matters most. Our vision is insurance distribution that’s simpler, smarter, and more human. leer más
My team (BenefitPoint and AMS360 Downloads Customer Support) as well as the other Customer Support employees who are willing to help, rather than having me transfer the customer, which leads to a better customer experience and is easier on me.
¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
I love most of my teammates. I really think that we work together, in the best interest of the customer, to get cases resolved in the quickest way possible. If someone is sick or out of the office, we are all willing to take cases and help out.
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¿Qué es lo mejor de tu paquéte de compensación?
Our health insurance package is AWESOME. I switched to the HSA option last year, and I am so glad I did! Because I don't go to the doctor often, and the amount in my HSA rolls over, it is going to be an even better plan for me in 2018.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Customer Support in the Pulaski location is kind of our own little world. Our managers frequently bring us food (food is the way to our hearts) and do things to let the team know they are appreciated. They do this on a normal basis, but especially when we experience outages, that make the week tough
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¿Qué es lo que más te gusta de tu equipo directivo?
Yesterday, we had a meeting (the first in my time in 2 years) where the executive team admitted that they had made mistakes in some of the ways they had handled the massive changes we are undergoing as a company. I thought this was great, they owned the situation & wanted to help us deal with it.
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