Sears is a multinational department store chain focused on outdoor living needs, home appliances, clothes, outdoor furniture and more. Lire la suite
Interpersonal conflicts need to be confronted not swept under the table.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
The big box bleed. Sell what Sears is noted for, Tools, Appliances and Lawn & Garden, Loose the Clothes.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
We should be compensated based on customer sadisfaction and quality of work, not sales. We are repair people not sales people.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Employees are always treated guilty until proven innocent. Poor techs that sell are praised and good techs with average sales are put down.
Que faut-il changer pour améliorer la culture de l’entreprise?
It seams that the last few years we must sacrifice for the good of the Sears. Because of rising health costs I actually make about 20% less
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