Sears is a multinational department store chain focused on outdoor living needs, home appliances, clothes, outdoor furniture and more. Lire la suite
Treat the associates like they matter.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Matching some percentage of 401K would be a start. Health benefits are unbelievably expensive for a company of this size.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Field leadership is completely disengaged with store management and the associates working in the stores. Spending more than 30 minutes a visit would be a start.
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
I am shocked at the tenure of associates in some of the stores. More often than not the associates are treated poorly. What I feel bad about is that because they have endured the poor treatment for so long they are not aware how good other retailers greet their associates.
Que faut-il changer pour améliorer la culture de l’entreprise?
It needs to start at the top. DMs need to at least act like they care about those working the long hours in the stores. What seems to be getting lost in the day to day operations is that it's all about the people on the front lines dealing with the customers. Treat them like you care.
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