Elsevier società ha sostenuto
Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. leggi di più
Horrible experience, the workload that is given to us Author agents is horrible, having to chat for 8 hours straight while handling complicated long due emails is rough. Horrible schedule management. Leaders are unprofessional most of the time, especially on other sites that babysits their agents.
Quali sono alcune delle cose migliori della tuo team?
Friendly. Our leader not so much.
La cosa più positiva della cultura e l'ambiente presso la tua azienda?
None that I can think of.
Che cosa deve fare il gruppo dirigente per migliorare?
Be pro-employee means that you are prioritizing your most important asset your employees while at same time taking the proactive steps necessary to remain union free. Employers often get the union they deserve.
Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?
Working 9 hours with only 1 hour break, no breaks in between. Availability of agents during chat is not consistent specially on other sites that babysits their agents. Lack of manpower. Low salary for a job that is exhausting physically and mentally.
Che cosa sta andando male e come può essere migliorato?
Working 9 hours with only 1 hour break, no breaks in between. Availability of agents during chat is not consistent specially on other sites that babysits their agents. Lack of manpower. Low salary for a job that is exhausting physically and mentally. Also, WF schedule management is horrible as well.
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