
The company is trying to take chances and is about the new way and product. But please do not forget your legacy products and your legacy customers.
They work very hard and are customer focused. I would like to see that continue with attention to more training available to clients and internal staff versus the self guided training stance.
Healthstream is too concerned with processes to the detriment sometimes of the work being done. A process is great but it has to fit the work. It has to make sense with what it is being used for.