HealthStream Sales Manager Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Collaborative, Open, Insightful, and Provide clear direction.
Review from Sales Dept
The leadership team is present and available for the most part.
Review from Sales Dept
I like that they continue to bring the focus of what we do back to our company vision. In my case, my direct report is very supportive and I feel like he genuinely has got my back.
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High integrity is seen at all levels
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Leadership team is modest, unassuming.
Review from Sales Dept
What does the leadership team need to get better at?
HealthStream has a systemic culture issue when it comes to working cross functionally. It's the only organization I've worked for that has internal team members who ignore emails from their peers or ask that you not reach out to other departments. At HSTM it's acceptable to not work as a team.
Review from Sales Dept
Sales leadership has completely fallen off. Had several extremely knowledgeable, hard-working and driven leaders. They have all left. The remaining leaders as a whole lack the ability to do what is necessary to have success.
Review from Sales Dept
What is the best part about your compensation package?
Encouraged work life balance and flexibility for PTO. Great pay/commission structure.
Review from Sales Dept
Uncapped commission for sales people
Review from Sales Dept
Its a fair compensation package. It is not on the top end or bottom end of compensation packages I have experience in the past.
Review from Sales Dept
The benefits are great, especially for families!
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It needs work to be comparable to other healthcare organizations. Its on the lower end.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
HealthStream is below it's competitors in compensation pretty much across the board though I can't speak for the executives. The base salaries do not match the cost of living for their locations and salespeople do not even receive cost pf living increases.
Review from Sales Dept
Our salaries are in general are lower than what other companies would pay. It’s frustrating, especially when you know that
Review from Sales Dept
I think as a tenured salesperson, the base is very low compared to similar companies. I think the base plus commission should be more in line with similar jobs.
Review from Sales Dept
Base salary and at plan commissions not commensurate with sales efforts, work life balance, and industry standard.
Review from Sales Dept
This company offers a low base salary for a senior salesperson. That was fine when the commission structure was more generous. With commisions dropping to half of what they were in 2019 and no rise in base I feel they put the security of their sales team in jeopardy and increased turnover risk.
Review from Sales Dept
What are some of the best things about your team?
A true team that encourages each other to do their best. Very uplifting and helpful.
Review from Sales Dept
Though HealthStream's non competitive pay and bare bones 'benefits' will not attract or retain the best talent in the industry, the comradery amongst the teammates is strong and there are plenty opportunities to share ideas with your team.
Review from Sales Dept
My team is very competent, professional, knowledgable.
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Camaraderie, supportive, knowledgable, credible, and friendly.
Review from Sales Dept
This is not a meeting centric culture but we are strongly driven by communication. I do wish we had more small team collaboration. As a new AE the support and interaction with my team mates has been very helpful in my growth and learning curve.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Some very strong sales reps remain, however many of the best reps have left or are on their way out.
Review from Sales Dept
What is most positive about the culture and environment at your company?
It is a culture centered around it's employees and their continued growth and development both professionally and personally.
Review from Sales Dept
The buildings themselves are pretty great. They all have a new feel and are conducive for getting work done. The culture is one of collaboration and positive competition.
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I wish there was another option. I think the work environment is part positive and part negative.
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The security of a strong financial backing, yet it feels like a small family run company.
Review from Sales Dept
People enjoy their work and are genuinely invested in the welcoming culture and in relationship building. There is also a lot of good energy toward leadership and even when frustrated, there is an appreciation for what the environment and company provides.
Review from Sales Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of HealthStream yet.
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What did you like most about the interview process?
Proactiveness from the recruiting team on what to expect.
Review from Sales Dept
Multiple levels of leadership were present at my interview which made me feel like they were invested in getting the right fit to lead my team. Also showed that the team I would be leading was important to the business.
Review from Sales Dept
It was many years ago but I liked the fact that my hiring manager (at the time) took me out for a meal and just got to know me a bit before making an offer.
Review from Sales Dept
Ability to meet people currently in the role.
Review from Sales Dept
Clear expectations and next steps.
Review from Sales Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of HealthStream yet.
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What makes you most happy at work?
As a member of the sales team, the best part of work is seeing all your hard work culminate in a sales. The company does a good job recognizing sales accomplishments.
Review from Sales Dept
Nice customers. Like the ability to make a difference. Feels good when there is success. I like my direct manager
Review from Sales Dept
I love being able to interact strategically with my clients and know that I am bringing them benefit by helping them navigate their systems educational success by helping them navigate both industry and Healthstream internal challenges.
Review from Sales Dept
Traveling to meet with my customers
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Interacting with my team and co-workers
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What's going wrong and how can it be improved?
Working hard (long hours, arduous tasks), but no sense of accomplishment. For example, no big closed wins despite lots of efforts and hours worked.
Review from Sales Dept
Implementations pose a struggle. The timeline is way too far out. Communication from Product Managers needs to be more in sync and training can always be improved.
Review from Sales Dept
There are foundational data issues preventing us from meeting our customer's goals, at times.
Review from Sales Dept
Leadership needs to be replaced. Leaders who value and are able to retain their employees should be put in place.
Review from Sales Dept
What do you like best about your company?
Appreciate the communication form leadership, management, management support and working with a great teammates.
Review from Sales Dept
What would you most like to see improved at your company?
More customer support reps and nailing down the ever challenging customer implementations.
Review from Sales Dept