Elsevier Empresa reivindicada
Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. consulte Mais informação
Horrible experience, the workload that is given to us Author agents is horrible, having to chat for 8 hours straight while handling complicated long due emails is rough. Horrible schedule management. Leaders are unprofessional most of the time, especially on other sites that babysits their agents.
Quais são algumas das melhores coisas da sua equipe?
Friendly. Our leader not so much.
Qual é a coisa mais positiva da cultura e do ambiente da sua empresa?
None that I can think of.
No que a equipe de líderes deveria melhor?
Be pro-employee means that you are prioritizing your most important asset your employees while at same time taking the proactive steps necessary to remain union free. Employers often get the union they deserve.
Por que você se sente desvalorizado e o que faria você se sentir melhor compensado?
Working 9 hours with only 1 hour break, no breaks in between. Availability of agents during chat is not consistent specially on other sites that babysits their agents. Lack of manpower. Low salary for a job that is exhausting physically and mentally.
O que está ruim e como pode melhorar?
Working 9 hours with only 1 hour break, no breaks in between. Availability of agents during chat is not consistent specially on other sites that babysits their agents. Lack of manpower. Low salary for a job that is exhausting physically and mentally. Also, WF schedule management is horrible as well.
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