Hoshizaki America Claimed Company
HOSHIZAKI is the world leader in the design, manufacturing, and marketing of a wide range of products for the foodservice industry including ice machines, refrigerators, freezers, prep tables, display cases and dispensers.
Our attention to detail, continuous innovation, smart application of technology and commitment to the highest standards - ensures that our customers have exceptional quality products. read more
when hired, i was hired to sell. 10% of my day is spent selling. this is not what i signed up for. i dont enjoy starting my day. i constantly bang heads with operations. i feel i have no support and im left hung out to dry and have to do everything myself
Why do you feel undervalued and what would make you feel better about your compensation?
i took over a larger territory during covid because they released a salesman. i increased sales 20% in that territory. took on double the work. pay stayed the same
What needs to change to make the company culture better?
everything. get operations and sales on same page. ive asked for a meeting countless times for a meeting between sales and operations but it constantly gets ignored and swept under the carpet
What does the leadership team need to get better at?
everything. communication, clear job description, let me do what i was hired to do and thats sell. not customer service, not warranty, not tech support, not check lead times. i was hired to sell. let me sell
What do your coworkers need to improve and how could you work together better?
follow up. sending one email and think you job is done doesnt work for me. operations constantly makes decision what is in best interest of operations and gives no thought or consideration whatsoever to salesperson and customers needs. they are arrogant and cocky. they understand the terms "team"
What's going wrong and how can it be improved?
we cant even get an accurate lead time on open orders. every lead time i get when order is placed rarely meets the original date given. and operations never does a follow up to notify my customer the date has change. customer calls me up very upset and i have to deal with it and operations dont care
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