Amerihealth Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
I have nothing bad to say about my company just all the best
Review from Customer Support Dept
Review from Customer Support Dept
Positive, managers are encouraging and constructive with correction
Review from Customer Support Dept
What do you like best about the leadership team?
That they give feedback and provide coaching for quality when needed to improve quality scores
Review from Customer Support Dept
Teamwork, respectful able to accept feedback and give it appropriately
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Amerihealth yet.
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What is the best part about your compensation package?
I am not really happy with health benefit options but I try to make the best out of it
Review from Customer Support Dept
The 401K retirement plan which the company matches up to a certain percentage
Review from Customer Support Dept
Salary is exceptional and ability to earn bonus
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Amerihealth yet.
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What are some of the best things about your team?
we are there for each other if questions arise
Review from Customer Support Dept
Ability to bring different experiences to the group
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
trying to resolve issues with a first phone call
Review from Customer Support Dept
Room for advancement and ability to speak your mind constructively
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Amerihealth yet.
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What did you like most about the interview process?
Given the opportunity to ask questions
Review from Customer Support Dept
All your experience is taken into account
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Working with the participants and helping them find services
Review from Customer Support Dept
What's going wrong and how can it be improved?
The morale is down because the quality auditors are being extremely knit picking in regard to call details and not considerate of the customer's issue being resolved are helped. Also management does not communicate effectively on certain/specific news regarding correspondence sent to the members
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Amerihealth yet.
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What would you most like to see improved at your company?
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