Advantage Solutions CS Rep Employee Reviews

After ten years it has been a whole lot of change all the time that can be exciting

Review from Customer Support Dept

The company with its strong mission, vision, and values It stands alone far from any other company I've ever been employed by. Those are the main reasons I've hung in with Advantage I believe together even If It's just me with the company beside me, those values are also what I bring to the table.

Review from Customer Support Dept

I've had mostly good experiences there because of the great team I'm on. There's room for growth too.

Review from Customer Support Dept

There needs to be more positive recognition to those employees performing well. Supervisors should talk to employees needed to improve performance. Not send out e-mails to everyone. This can be demotivating to employees doing a good job. No Cola or periodic raises for part-time employees.

Review from Customer Support Dept

The original experience wasn't that great. I did my pre - employment testing and coursework. I was given a date for on the job training that never happened. This has improved for the new hires now but the pre-employment is still difficult,

Review from Customer Support Dept

Knowledge of the industry is immense

Review from Customer Support Dept

They keep adding great partners to the business and make it interesting to work here.

Review from Customer Support Dept

To be completely honest I've never met any of thee leadership and when I emailed my manager I was told he didn't have to email me back and forth. I was told not to bother emailing him anymore that's what the help desk is for. I never reached outto him again. I feel that as individuals were left out

Review from Customer Support Dept

They need to let the East Coast control the East Coast. They also need to get better at call reports and pairing items that make sense.

Review from Customer Support Dept

being able to choose the level of coverage I want

Review from Customer Support Dept

To be compensated more than barely above federal minimum wage as salaried manager. Was being paid over 14,000 a year over minimum wage until minimum wage increased with no pay raise. Now only 2,400 over minimum wage with double the responsibilities and double the amount of associates to manage.

Review from Customer Support Dept

It has nothing to do with my compensation it's the teamwork that's lacking. The big picture

Review from Customer Support Dept

We didn't get a raise from the time we were hired until the Minimum Wage went up in our State. Our administrative time, the time we get paid to input our work assignments, was capped at 3 minutes. If you're scheduled to work from 10 to 4 and you don't get through at 4 you don't get paid past 4.

Review from Customer Support Dept

We work as a team to achieve goals or help other peers when open areas are needing attention

Review from Customer Support Dept

everyone is willing to help others which makes learning easier

Review from Customer Support Dept

We work together, but not compensated for efforts

Review from Customer Support Dept

we work together very well, have each others backs and get along very well with the crew and managers of the store we work at.

Review from Customer Support Dept

Always new and different. Never monotonous

Review from Customer Support Dept

The public relations. the gratitude from the clients and customers. Mostly make me feel important and thank me for such a great job. Especially when sanitation was first initiated. people were very attentive, helpful and grateful for our works.

Review from Customer Support Dept

the managements open door policy

Review from Customer Support Dept

Friendly, helpful folks, where I work

Review from Customer Support Dept

we all work together very well. The company we work for will help us if we ask and we take care of each other. We're a contractor but we don't feel like outsiders.

Review from Customer Support Dept

Very easy and smooth. A lot of paperwork but relatively easy and quick to go through

Review from Customer Support Dept

Interviews are somewhat stressful. feel like your under the microscope. Nervous that you'll say something silly or wrong, in all fairness I'm pretty good with interviews. Considering I've also been on the opposite end of the spectrum being the hiring store manager.

Review from Customer Support Dept

taking test to see my level of experience in the program used most often

Review from Customer Support Dept

person was business like and explained process

Review from Customer Support Dept

The recruited had her computer and a direct line to the Office. She made it easy to complete the interview process and she had the authority to hire on the spot.

Review from Customer Support Dept

Working with my people in stores.

Review from Customer Support Dept

Pride, excited for a new adventure or opportunity to work for a company that has such great values. I'm always happy to go to work I"ve been in retail for over 35 years with that said I've been voted superior customer service representative, Self-taught. Shows strong customer service and work ethic

Review from Customer Support Dept

being able to do what I need to do without tons of pressure from the higher ups

Review from Customer Support Dept

Many stores do not have products to be demonstrated. Need improved communications between AS, the store and Supplier.

Review from Customer Support Dept

I'm human. There are days I'm excited to go to work and days I'd rather stay home.

Review from Customer Support Dept