ArcBest Customer Success Department Employee Reviews | Comparably
ArcBest Claimed Company
ArcBest® is a multibillion-dollar integrated logistics company, delivering smart, scalable solutions tailored to customer supply chain needs. Founded over 100 years ago as a local freight hauler, we’ve grown into a global logistics leader with 14,000 employees across 250 locations. Our technology, expertise and full suite of shipping and logistics services support businesses of all sizes, from small operations to some of the nation’s largest enterprises. We help customers overcome logistics challenges with solutions that are flexible, reliable and built around their goals. Your security matters to us. All job opportunities posted on careers.arcb.com are legitimate. We will never request payment or personal financial information at any point in the hiring process. When in doubt, verify a job posting’s legitimacy through our careers site at careers.arcb.com or by contacting us at (479)785-8717. ArcBest and its family of companies are not responsible for fraudulent job postings, offers, read more
EMPLOYEE
PARTICIPANTS
869
TOTAL
RATINGS
14109
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ArcBest Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Trust, Support and Development. Clear communication.

Review from Customer Success Dept

They are good people both at work and outside of work. They care and do their best to accomplish their goals.

Review from Customer Success Dept

They have clear direction and work to create the framework to move the company in that direction.

Review from Customer Success Dept

Available when needed and works as a team.

Review from Customer Success Dept

They are personable, down to earth people with great vision and a heart for our customers and employees.

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of ArcBest yet.
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What is the best part about your compensation package?

Compensation Reviews

Retirement and Savings. 401K matches.

Review from Customer Success Dept

I get a phone allowance since I work remote.

Review from Customer Success Dept

Benefits are unmatched in the USA at this point, I don't think there are very many companies that offer the benefits ArcBest does, and its great to know that we are valued and the heart of the Company.

Review from Customer Success Dept

I'm grateful to have very good health insurance coverage.

Review from Customer Success Dept

I appreciate the coverage provided for preventative health.

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Appreciate what has been provided in compensation, but does not correspond with position held. No increase with change.

Review from Customer Success Dept

They need to be more competitive with national brands and positions rather than paying by geography. Work from home environments have opened the doors to more competitive salaries.

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

Open communication. High Trust. Mutual Support.

Review from Customer Success Dept

They have the team spirit and are always encouraging. They are always willing to help when you reach out to them.

Review from Customer Success Dept

my team is a lean mean fighting machine with great potential to keep this company focused on what is important, and that is making the world a better place by solving logistics challenges through our people.

Review from Customer Success Dept

We all have respect for one another, listen to each other, implement shared ideas and work towards common goals.

Review from Customer Success Dept

We are a close knit group that truly care for each other inside and outside of work.

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of ArcBest yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

High levels of collaboration, flexible work arrangements. Transparent Leadership.

Review from Customer Success Dept

Strong sense of belonging, high trust, opportunities for professional growth.

Review from Customer Success Dept

The core values! We live, eat, and breath them!

Review from Customer Success Dept

My company always acknowledges, its people whether it is in everyday work ethics, or challenges within our communities, ArcBest is community, and our employees are the key players that keep it going. from every background and geographical location, we are ArcBest and ABF Freight.

Review from Customer Success Dept

Collaboration with all departments are mostly successful.

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of ArcBest yet.
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What did you like most about the interview process?

Interviews Reviews

Productive, two-way conversation that is challenging and respectful.

Review from Customer Success Dept

The ability to meet in person instead of online.

Review from Customer Success Dept

they knew what kind of a person they were looking for when i was hired. and it was a perfect fit for me and the company I believe.

Review from Customer Success Dept

Was comfortable and was provided questions that matter regarding position applied for.

Review from Customer Success Dept

I like how detailed they get! Hire hard, manage easy.

Review from Customer Success Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of ArcBest yet.
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What makes you most happy at work?

Outlook Reviews

Supportive boss and friendly teammates.

Review from Customer Success Dept

My coworkers and recognition for my accomplishments.

Review from Customer Success Dept

My team getting goals accomplished through common projects and the Company Wellness is a priority. Always.

Review from Customer Success Dept

The completion of a large project.

Review from Customer Success Dept

Success in small achievements in reaching goals.

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of ArcBest yet.
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What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of ArcBest yet.
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What would you most like to see improved at your company?

Outlook Reviews

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