Berkshire Sterile Manufacturing, Inc. Operations Department Employee Reviews
Briefly describe your overall experience at your company
Fortunate to make great friends but we all struggle to stay afloat together
Review from Operations Dept
very disorganized, no structure, hostile atmosphere, lots of drama
Review from Operations Dept
What do you like best about the leadership team?
The management team cares about their employees but have no voice, the owners don’t care what they have to say and will disregard it anyway. The mana
Review from Operations Dept
Approachability. Knowledge of industry. Willingness to do hands on work
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I've only worked here a little bit but the leadership team is easy to work with and very understanding. I love working here because of that. I find that in many jobs, a bad manager can make a great work environment and job bad, so it's great to have a good leadership team to work with.
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Nothing is beneath them. Especially the CEO, he is knowledgeable and willing to work.
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What does the leadership team need to get better at?
Listening to employees and stop rushing
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The leadership team needs to take responsibility in acknowledging that there is an overwhelmingly negative atmosphere plaguing the company, and rather than blaming the employees they need to look internally as to why their employees feel so constantly stressed out and discouraged.
Review from Operations Dept
Following company procedures/policies and industry regulations, listening to employee/client feedback, acknowledging employee strengths and expertise, distributing workload
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Understanding work-life balance. Listening to and respecting advice given by qualified people. Slowing down, the crazy pace and all high priority multitasking cause extreme stress to workers and making mistakes with production. No lessons are learned. Tell the truth.
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What is the best part about your compensation package?
pay, medical benefits, modified work week (4 day & 9/80) programs
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I get paid well and I enjoy my benefits.
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From day 1 employees receive health insurance. This is a company where being healthy is important to be able to maintain production expectations.
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Why do you feel undervalued and what would make you feel better about your compensation?
Salaried employees are expected to work the job of 3 people and hours of overtime with no extra pay.
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Employees at this company are generally paid OK for the geographic area, but the bare minimum in relationship to industry standards for similar roles. Owners are oftentimes outwardly rude to employees and do not take their individual time or effort into consideration.
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I know I am undervalued and If all departments honestly worked together and planned the projects that needed to be executed greater than 15 minutes before they were already 15 minutes late than I believe that my compensation would just barely be competitive
Review from Operations Dept
They use the argument that cost of living is cheaper in this area, but the management needs a serious reality check on that. The employees are not paid what they are worth, and the pennies they throw for bonuses are just laughable.
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Our promised 401k match that never came. Not having to constantly work overtime that's not compensated.
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What are some of the best things about your team?
Everyone at BSM is friendly and caring, most will go out of the way to help one another
Review from Operations Dept
Commitment to excellence and professional growth in their job areas
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Easy to work with, collaborate well and get things done in a timely manner. There is sometimes stress but it is easily alleviated by working with the team on whatever issue is at hand.
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My teammates are incredibly kind, helpful, and fun individuals to work with. I've made some awesome friends through this company and genuinely appreciate these interpersonal relationships.
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Small, hard-working team who communicate with each other. We have a supportive and encouraging manager who recognizes their team's value and knowledge.
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What do your coworkers need to improve and how could you work together better?
Most of the staff is under 3 months old so no one knows how to do anything. All the older employees have left or are leaving since everyone realizes nothing is going to change
Review from Operations Dept
What is most positive about the culture and environment at your company?
Different groups within the company working together as a team to accomplish goals. Many projects take 3-5 different departments working together to complete.
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It is a fairly small company so pretty much everyone knows everyone. It feels very much like a close knit community or family. People care about each other here and you feel that your presence makes a difference.
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Social committee plans fun events for employees throughout the year- unfortunately, not all employees are always able to enjoy due to poor project planning that pulls them away from these events. Asking employees to clock out for pain-and-sip looked bad on upper management
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Social Committee run events that allow everyone to relax a bit
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My boss and CEO are very supportive, my co-workers like to have fun
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What needs to change to make the company culture better?
Owners need to step back and let their management team manage, as well as train their managers. If your going to promote within that’s great but you can’t throw someone in to a management role after 1 year of work with no training. Stop being cheap a
Review from Operations Dept
Focus on doing things right the first time. Slow down and fix the problems that occur over and over rather then focus on rushing to make a quick buck
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Hire people with common sense, not degrees. Value employees.
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What did you like most about the interview process?
Personal interaction with several team members
Review from Operations Dept
The interviewers were very easy to talk to and it didn't feel much like an interview. Additionally, they gave me a tour and explained clearly what my position and responsibilities were, so I felt very prepared on my first day.
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I appreciated the tour of the facility and liked the fact that we had an opportunity to interview with multiple parties however it wasn't overkill. Interview with future manager was very pleasant, however upper management seemed disinterested in the interview despite efforts to impress.
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the process is completely different now, now we hire anyone
Review from Operations Dept
What would you improve about your company's interview process?
Have the interviewers show up on time if they even show up and look and act engaged like they are excited to hire someone to their team.
Review from Operations Dept
They make you meet with many people who ask the exact same questions for 5 hours
Review from Operations Dept
Actually interview people who you are interested in interviewing. Take the time to really get a feel for them, rather than bumbling through generic scripts and hiring anyone with a pulse.
Review from Operations Dept
What makes you most happy at work?
What we are building at BSM. Seeing growth of the Company and colleagues.
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When I am able to get things done and work with others to complete tasks and projects given to me, I'm very happy.
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thinking about what i am going to spend my bonus on
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What's going wrong and how can it be improved?
The company is on a steep decline to failure, I don’t know who or what could help at this point. Probably should bring in an outside source to fix up the broken pieces, the HR is useless in thinking they can fix things as they only make it worse and side with the owners to
Review from Operations Dept
The nature of the work and coworkers are wonderful but there is little to no planning and as a result there are often bumps along the road that could've been avoided had we taken more time to pursue GMP right. Upper management often takes these failure out on employees when they are the ones pushing
Review from Operations Dept
The CEO will walk into the cleanroom and completely disregard GMP standards and compromise the sterility and quality of the final product. There are SERIOUS equipment issues that receive metaphorical duct tape rather than real fixes.
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There is no order. Company can improve by not demanding so much from everyone. and not paying accordingly. Provide actual training. SLOW DOWN. Workers cannot put care into product if every single task is extreme high priorirty and must be complete, no question
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Stop trying to just make money
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What do you like best about your company?
The potential for technological advancement
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What would you most like to see improved at your company?
Employee retention, fair treatment of all employees and promotions, the way executive leadership treats employees, general sense of ownership for mistakes
Review from Operations Dept