Bright Horizons Family Solutions CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
Most are willing to help staff as needed.
Review from Customer Support Dept
What does the leadership team need to get better at?
providing support to their teachers
Review from Customer Support Dept
Scheduling and how they talk to people
Review from Customer Support Dept
Communication and learning that others have families and needs outside of Bright Horizons.
Review from Customer Support Dept
What is the best part about your compensation package?
The health insurance is really good.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Employer provide 100% match on the 401k contributions.
Review from Customer Support Dept
my bosses do not allow me the time or resources to make their expectaions
Review from Customer Support Dept
What are some of the best things about your team?
Compassion, kind, loving and caring teachers.
Review from Customer Support Dept
we work for the kids not for the money
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Bright Horizons Family Solutions yet.
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What is most positive about the culture and environment at your company?
The families are kind and appreciative of the services we provide.
Review from Customer Support Dept
teamwork is the best part
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Bright Horizons Family Solutions yet.
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What did you like most about the interview process?
The director was very upbeat and encouraging and keep me up to date on the process that took some time.
Review from Customer Support Dept
the training is the best
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Bright Horizons Family Solutions yet.
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What makes you most happy at work?
The time spent with the children.
Review from Customer Support Dept
What's going wrong and how can it be improved?
managment needs to work teachers not just give directions with no means to compete the task
Review from Customer Support Dept
The admin staff have no respect for the employees and their needs. The admin staff are not there to back up the workers.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Bright Horizons Family Solutions yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Bright Horizons Family Solutions yet.
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