Carolinas Healthcare System CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
very depressing and stressful..most staff dread to come in to work
Review from Customer Support Dept
What do you like best about the leadership team?
They are all willing to give you a chance to further your career.
Review from Customer Support Dept
They get us all together everyone so often through the year to talk to us about progress and goals
Review from Customer Support Dept
What does the leadership team need to get better at?
Treating employees better and listening to them
Review from Customer Support Dept
communication and fairness to everyone
Review from Customer Support Dept
Many hanged in leadership recently.
Review from Customer Support Dept
communication, support and better pay
Review from Customer Support Dept
Be more transparent about issues that may not be so pleasant to discuss. ie. positions being eliminated, major changes that affect our specific job.
Review from Customer Support Dept
What is the best part about your compensation package?
The bonus and live well program
Review from Customer Support Dept
I get great benefits and opportunity to have a lot of free things
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Poor health insurance coverage, expensive; retirement plan has high fees and poor transparency re returns on investments with a website that is very hard to navigate
Review from Customer Support Dept
Recently bought out by Atrium and many changes have been made with unhappy employees. This has resulted in a severe loss in physicians and other medical staff
Review from Customer Support Dept
way below average for our region
Review from Customer Support Dept
In my position I perform alot of tasks that are not required that are vital to the success of the office. The isn't alot of recognition.
Review from Customer Support Dept
What are some of the best things about your team?
Commitment to excellence in patient care, strongly ethical, excellent clinical skills, always there to help each other, friendly and supportive, seek out ways to improve service to patients and work environment
Review from Customer Support Dept
Personalities of all walks of life’s love it!
Review from Customer Support Dept
We all work together to give the patients the best care possible
Review from Customer Support Dept
We have a wonderful team morale but the company as a whole is not good
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They are too much with the drama
Review from Customer Support Dept
dont talk over someone, let everyone express
Review from Customer Support Dept
no one helps each other..poor work ethics low morale
Review from Customer Support Dept
Coworkers can improve by working outside of their assigned items to broaden their knowledge & given them knowledge on how to research issues.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Nothing, I can say there is nothing postiive about my work
Review from Customer Support Dept
Acknowledge excellence in action at all levels, community service encouraged to ensure we feel like a part of our community, staff helps each other, always seeking ways to improve the organization and how we perform our jobs
Review from Customer Support Dept
Everyone is very helpful to help you get through your day
Review from Customer Support Dept
Everyone helps one another if we fall behind on work
Review from Customer Support Dept
Split building and pediatric side is wonderful. Can not speak of the adult side.
Review from Customer Support Dept
What needs to change to make the company culture better?
communication, stop favoritism, give everyone equal opportunities
Review from Customer Support Dept
a more supportive and appreciative management team
Review from Customer Support Dept
The office (not the company) environment needs more staff who are willing to work outside the box.
Review from Customer Support Dept
What did you like most about the interview process?
felt welcomed and appreciated for knowledge
Review from Customer Support Dept
It was quick and straight to the point. Usually if they call you have got job
Review from Customer Support Dept
I was treated very kindly and got to get interviewed by a peer along with a manager
Review from Customer Support Dept
What would you improve about your company's interview process?
They should promote within rather than bringing people from the outside
Review from Customer Support Dept
What makes you most happy at work?
lunch time and clock out time
Review from Customer Support Dept
Helping others - patients and co-workers, knowing that I make a positive difference in people's lives
Review from Customer Support Dept
Helping the patients and meeting different people on a daily
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Being able to provide patients with excellent care
Review from Customer Support Dept
What's going wrong and how can it be improved?
I hate my job, I hate my boss, and I hate my coworkers
Review from Customer Support Dept
Many changes have been made by people who have no medical background and do not understand how an office runs efficiently.
Review from Customer Support Dept
low moral, poor work environment and low pay makes it almost unbearable to go to work
Review from Customer Support Dept
Management isn't effective. Rules and policies need to be enforced.
Review from Customer Support Dept
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