Chegg Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
I couldn't feel more privileged to work at Chegg and will continue to do so as long as I am able.
Review from Operations Dept
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
I have a lot of trust in our CEO, Nathan. He understands what it will take to win.
Review from Operations Dept
Transparency in communication and openness to try new things quickly
Review from Operations Dept
Transparent with goals and results of projects across the company
Review from Operations Dept
They are transparent with their communication
Review from Operations Dept
They make everyone feel like a big family; they care and they are invested in the future of the company, but most importantly they are invested in their employees.
Review from Operations Dept
What does the leadership team need to get better at?
Hire better manager. Train managers to care for their direct reports. Provide path to career growth, support
Review from Operations Dept
Be fully invested in the way we commit to our values and initiatives: this includes removing leaders who embody and perpetuate organization dysfunction.
Review from Operations Dept
They need to know how their subordinate managers are treating the ground level employees. They also need to talk to ground level people and listen to their pain points and suggestions.
Review from Operations Dept
Work life balance. Plan the work as per the current headcount, don't get work done of 10 people from 5 people.
Review from Operations Dept
Diversity Equity, Communication, Employee Satisfaction, Pay Equity, Investing in Retention
Review from Operations Dept
What is the best part about your compensation package?
Base compensation is pretty good but bonus + RSU package is poor.
Review from Operations Dept
Upfront comp is generous and they consitenlty reward performance
Review from Operations Dept
Benefits for families - they go above and beyond
Review from Operations Dept
Flexible PTO we are encouraged to actually use
Review from Operations Dept
I love the Fringe benefits
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The compensations can be better than what they are now.
Review from Operations Dept
Its not being undervalued, as it is more of being underutilized. Lack of apt roles in the entire hierarcy is what creates a gap. If the company introduces few dynamic roles and pays for those roles as per market standards, the problem would solve. It would bring in more of work and pay satisfaction.
Review from Operations Dept
Adjusting with the market scenario helps to sustain but giving better compensation than competitors helps plan the future in the same company.
Review from Operations Dept
Compensation as per market correction is missing
Review from Operations Dept
I feel we work more and are paid comparatively less for the job that we do
Review from Operations Dept
What are some of the best things about your team?
Motivated to build great product and fun people to work with.
Review from Operations Dept
Handle change well and open to trying new things to better learn
Review from Operations Dept
Our team feels like a family, having probably one of the most tenured teams at Chegg helps and yet we're always evolving.
Review from Operations Dept
My team has some of the smartest, most driven, and most compassionate people I know. A rare combination.
Review from Operations Dept
Everyone is supportive and truly cares about the work they do
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
More team spirit and less ego.
Review from Operations Dept
They dont need to improve. My manager does. He portrays my image as if I am flowing the team to negative path if I make them aware of what proabble wrongs are happening in team.
Review from Operations Dept
I think Coworkers should leave their college like attitude, and respect their Experience colleagues and true colleagues in team. Avoid any kind of back slapping and unnecessary favorism, and isolate other one
Review from Operations Dept
What is most positive about the culture and environment at your company?
Engaging environment with fun people, especially those in Santa Clara.
Review from Operations Dept
Its competitive and they rewaed oerformance. If things fo well theyll pivot in that direction
Review from Operations Dept
ERGs actively supporting different groups at Chegg and clearly making an effort to be inclusive and supportive if a specific group is underrepresented.
Review from Operations Dept
Everyone really connects with the mission and visions and does their best work to move the company forward while keeping students at the center of everything they do
Review from Operations Dept
Feeling of camaraderie between executive staff and the company
Review from Operations Dept
What needs to change to make the company culture better?
Transparency in operational processes and productive collaborations
Review from Operations Dept
Engaging activities by informing manager that time line of work needs to plan accordingly or else we have to work extra hours to get ourselves engage in company organized activities.
Review from Operations Dept
What did you like most about the interview process?
fair enough to access the knowledge
Review from Operations Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Chegg yet.
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What makes you most happy at work?
Making progress and seeing results.
Review from Operations Dept
Doing hard things with smart people
Review from Operations Dept
Feeling challenged in my role and beating those challenges.
Review from Operations Dept
Autonomy to manage my schedule as needed and new and exciting projects to pursue
Review from Operations Dept
My co-workers make me the happiest
Review from Operations Dept
What's going wrong and how can it be improved?
manager needs to change management style
Review from Operations Dept
Tops down leadership, lack of investment and belief that a product is a worthwhile function, lack of psychological safety for communicating concerns, lack of autonomy in deciding what we work on or how it's done. Suggestion is to remove top leaders in LS who embody that dysfunction.
Review from Operations Dept
Just listen to suggestion of root level employees. Only the changes what managers feel are done, and even claimed to be justified. I along with my team members raise the time rates were unjustified. They did not hear. But now they changed it and accepted that past rates were impractical.
Review from Operations Dept
It's a bro club. If you're not friends with the right people, you will not have the opportunity to move your career forward. Managers are exceedingly junior and have no change management strategy. I have to remind my managers what I work on every single day to get credit or recognition of my value.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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