Concentrix Claimed Company
We're Concentrix.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping more than 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures. read more
This company is good. We just need more training, a timely training better to help our cx with they needs as agents & be a better agent that is representing this company.
Posted 18 days ago
What do you like best about the leadership team?
She is caring. As well as very helpful
What is most positive about the culture and environment at your company?
We all get along with one another & we have fun on slack as agents when time is permitted
What are some of the best things about your team?
We all get along. We WFH but if you need to reach out to them for anything we are there for one another. I love that
What makes you most happy at work?
I WFH. My cx are sweet at times. Nice conversation long as they are no mad at QB product not working & they paying for it. That I don't like because im a cx first more then anything. I can relate on how they feel, instead of pushing product's they don't want. As they product don't work for them.
Why do you feel undervalued and what would make you feel better about your compensation?
We as agents suppose to be payroll & help with we are trained to do. The up selling to get our team to be number one its a little to much alot of time's cx don't want that they just be calling for help. We are pushed I feel to make sure our team stay on top no matter what. As agents we all over the
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