Concentrix Claimed Company
We're Concentrix.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping more than 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures. read more
This company has different accounts, to be honest I am engage to my account, not the company.
What are some of the best things about your team?
The team work and support we have among each other.
What did you like most about the interview process?
They were clear with the steps and kept me informed.
What is most positive about the culture and environment at your company?
The engagement team makes us feeling like being in the same company.
Why do you feel undervalued and what would make you feel better about your compensation?
Because of 2 things: a TAC is not a call center (what management thinks) and secondly, in the market are paying more and giving more benefits, we can see that on every resignation.
What do you like best about the leadership team?
I do not like higher management, since they are doing micromanagement, instead of being solving real needs. With my account leadershiph the best thing of them is that they hear us and give us tools to success.
What's going wrong and how can it be improved?
I liked it when it was Convergys, but now that we are CNX, we feel different, like if they don't understand us, like if we speak another language. There is no empathy from higher levels of management, they treat us like a call center, we are not agents, we are engineers.
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