ContactPoint360 Software Development Department Employee Reviews | Comparably
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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents. At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued. We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
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EMPLOYEE
PARTICIPANTS
991
TOTAL
RATINGS
28665

ContactPoint360 Software Development Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

To me, the most important leadership skills include communication, understanding the work, etc.

cooperative, understanding and good work life balance

the team is good and helping

Caring, motivating and supporting team

Team work Without any politics Trust Respectfully Disagree Don't take credit - share credit with team Fun with team for healthy environment Leadership having trust and need to build trust

What does the leadership team need to get better at?

Leadership Reviews

Employee's biggest motivation is pay raise. that's missing. team functioning is hampered due to loss of telents. Management seems very unwise with talent retention strategy. From 6 months to now 1 yr appraisal cycle. 5% pay raise is actually a loss compared with inflation. And company has 5% max

What is the best part about your compensation package?

Compensation Reviews

flexible wotk hours, some paid leaves.

it will be good hope for better in future

The best part is the comprehensive benefits offered by my employer, Like healthcare coverage, which gives peace of mind knowing that my medical needs are taken care of. Overall, the combination of competitive salary, benefits, and opportunities for growth makes my compensation package exceptional.

Appreciations and Month award or some bonus on project success if someone work hardly. Because at that time that developer work more strongly with you and your team even they thought like this is his or her company

no micromanagement, but giving full autonomy to work

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

low pay as per market standards + tiny medical coverage and no other benefits. WFH is only good thing infact best

Shift based allowance along with Snacks

What are some of the best things about your team?

Team Reviews

Working closely with any issue and honestly. Doing Good job

collaborative, respectful, open minded and understanding

cooperative, understanding and helping nature

They are friendly and helping

Our team excels in collaboration, innovation, and support. We embrace diversity, creativity, and open communication. Together, we overcome challenges and achieve success

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

teamwork, communication, work transparency, and more.

Less bothering. WFH. Flexible timings. Good people

cooperation understanding and good work life balance

The company provides enough time to work on the task if required

The culture fosters collaboration, creativity, and support. We value diversity and open communication, creating a positive and inclusive environment.

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of ContactPoint360 yet.
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What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

solving issue and adding new functionalities

Challenges. Flexibility to work late night as it is WFH

cooperation understanding and good work life balance

Working On new and excited tasks

Success in projects, supportive colleagues, and a positive atmosphere bring me joy at work. Contributing meaningfully to the team's goals is fulfilling.

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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