CTS Culture | Comparably
A Certified Technology Specialist (CTS) performs general technology solution tasks. read more
EMPLOYEE
PARTICIPANTS
48
TOTAL
RATINGS
510

CTS Company Culture

CTS Culture

This score is derived from employee ratings & reviews
3.7/5
CTS' Overall Culture is rated B-

Top Rated Culture Dimensions

CTS CEO

Top 20%Top 20% of Similar Size Companies on Comparably
Francisco D'souza CTS' CEO
Francisco D'souza
75 /100

Diversity at CTS

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Diverse employees at CTS have rated Meetings, Team, and Environment as the highest categories they have scored

Women at CTS

Top 30%Top 30% of Similar Size Companies on Comparably
B

Women at CTS have rated Outlook, Executive Team, and Team as the highest categories they have scored

CTS eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

3

CTS employees are 3% more likely to recommend CTS as a great place to work

33%Promoters
37%Passives
30%Detractors

Working at CTS

Working at CTS is rated average by 48 employees, across various culture dimensions. CTS employees are most satisfied about CEO Rating, Executive Team, and Leadership categories, putting CTS’s culture in the Top 40% compared to similar sized companies on Comparably and in the Top 40% compared to other companies in Minneapolis. See below in detail how working at CTS was rated by employees.

Overall Company Culture at CTS

B-

Overall Company Culture at CTS is rated B-

Last updated months ago

Top
40%

CTS ranks in the Top 40% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 48 Employees

View Results
0
20
40
60
80
100
Engineering
75
Engineering75
IT
74
IT74

CTS Employee Reviews

Out of 27 CTS employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping CTS improve their work culture.

77%
23%
Positive Reviews77%
Constructive Feedback23%

Positive Reviews From CTS Employees

  • What do you like best about the leadership team?
    Forward thinking and champions of change
  • What is the best part about your compensation package?
    It has variable component based on my performance
  • What makes you most happy at work?
    The company culture is awesome and very positive

Constructive Feedback From CTS Employees

  • What does the leadership team need to get better at?
    They need to improve on dealing with the employees they manage to not be condescending and rude.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Indian IT company. Bias promotions toward Indians first
  • What do your coworkers need to improve and how could you work together better?
    my team is willing to do what it takes to succeed

CTS Company Information

CTS Company Overview

A Certified Technology Specialist (CTS) performs general technology solution tasks.

CTS Mission, Vision & Values

CTS Mission & Values

CTS Global, Inc. as a division of COMFORCE is a human resources solutions provider focused on three segments: Human Capital Management Services, Staff Augmentation and Financial Services. We aim to be the number one solutions provider in each niche sector we service, through integrity, competence, innovation and execution. Commitment to our customers, employees, licensees and shareholders is the foundation of our mission.

CTS Vision Statement

Our mission is to revolutionize the transportation industry so that public transit is a viable option for all, regardless of assistance needs.

Headquarter14261 West Burnsville Parkway
Burnsville, MN
United States of America
Websitewww.cts-software.com
Founding Date1985
Tel009671500000
Company StatusPrivate

CTS Competitors

CTS competitors include IBM, eBay, Accenture, and Publicis Sapient. CTS ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how CTS compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    IBM's Logo
    IBM
    4.7/5
  2. #2
    eBay's Logo
    eBay
    4.1/5
  3. #3
    Accenture's Logo
    Accenture
    4.0/5
  4. #4
    CTS' Logo
    CTS
    3.7/5
  5. #5
    Publicis Sapient's Logo
    Publicis Sapient
    3.3/5
A Day in the Life
A Day in the Life
CTS employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at CTS report the work pace is moderate
Work Pace
A Day in the Life
84% of CTS employees look forward to interacting with their team every day
Coworkers
A Day in the Life
CTS employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
CTS employees typically get valuable feedback on how to improve at work Once a year
Feedback
A Day in the Life
82% of CTS employees call their work environment positive
Environment

CTS Employees

48 employees at CTS have reviewed CTS across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 48 CTS employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at CTS are generally satisfied with their total compensation at CTS, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at CTS are pleased with their team. 48 Participants grade the quality of their coworkers a B. The majority believe the meetings at CTS are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at CTS believe the environment at CTS is positive. Most Participants believe the pace of work at CTS is moderate. About 64% of the employees at CTS work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.

Overall, the employees at CTS are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining CTS - Employee Onboarding

The prevailing opinion from employees about joining CTS is that the company was prepared on their first day. CTS employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

CTS KPIs and OKRs

At CTS 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of CTS' KPIs and OKRs is essential for its success. Out of 5 CTS employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes80%
No20%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

CTS CEO & Leadership

CTS CEO - Francisco D'souza

Francisco D'souza CTS' CEO
75 /100

Francisco’s approval rate is in the Top 20% of all CEOs of similar-sized companies on Comparably, and in the Top 15% compared to the CEOs of all other companies in Minneapolis. CTS’s CEO is highly regarded especially by employees with the company for 1 to 2 Years, Female employees, and employees identified with Other ethnicities. However, employees with the company for Over 10 Years, employees with 6 to 10 Years experience, and employees in the Engineering department have a less favorable view of the CEO and believe there is room for improvement. Compared to CTS’s competitors, Francisco D'souza ranks right above Accenture CEO Julie Sweet. Under D'souza’s leadership, CTS employee respondents are most happy about their Executive Team and the company’s Leadership. Office Culture and Perks And Benefits are two areas, according to respondents, where CTS could stand to see real improvement.

CTS Leadership

The CTS Executive Team is rated a “B” and led by CEO Francisco D'souza, Vice President of Operations Shane Rubin, and VP Business Development Kern Davis

  • Francisco D'souza  CEO / President

    Francisco D'souza CEO / President

    Francisco D'souza serves as the CEO / President of CTS.

  • Shane Rubin Vice President of Operations

    Shane Rubin serves as the Vice President of Operations of CTS.

  • Kern Davis VP Business Development

    Kern Davis serves as the VP Business Development of CTS. Kern started at CTS in Dec of 2015. Kern currently resides in... read more

  • Tom McCloskey Chief Operating Officer

    Tom McCloskey serves as the Chief Operating Officer of CTS. Tom started at CTS in May of 2001. Tom currently resides in... read more

  • Kely Davis Vice President Post Deployment Services

    Kely Davis serves as the Vice President Post Deployment Services of CTS. Kely currently resides in the Greenville, South... read more

  • Jim Savard Vice President SCS

    Jim Savard serves as the Vice President SCS of CTS. Jim currently resides in the Greater Boston Area.

  • Dr Bu VP of Mobility Strategy

    Dr Bu serves as the VP of Mobility Strategy of CTS. Dr currently resides in the Baltimore, Maryland Area.

CTS Salaries

How much does CTS pay?

How much do people at CTS get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at CTS is $121,374, or $58 per hour, while the estimated median salary is $141,989, or $68 per hour.

At CTS, the highest paid job is a General Counsel at $273,202 annually and the lowest is a CS Rep at $45,397 annually. Average CTS salaries by department include: Customer Support at $45,832, Design at $87,377, IT at $87,476, and Marketing at $206,046. Half of CTS salaries are above $141,989.

25 employees at CTS rank their Compensation in the Bottom 45% of similar sized companies in the US (based on 70 ratings) while 19 employees at CTS rank their Perks And Benefits in the Bottom 35% of similar sized companies in the US (based on 23 ratings).

Last updated months ago.

1st Percentile
$76k
$76k1st Percentile
20th Percentile
$107k
$107k20th Percentile
40th Percentile
$141k
$141k40th Percentile
60th Percentile
$211k
$211k60th Percentile
80th Percentile
$266k
$266k80th Percentile
100th Percentile
$350k
$350k100th Percentile
$121,374*
Average Compensation
$141,989*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

CTS Salaries by Department

Explore CTS Salaries

Diversity & Inclusion at CTS

Diverse employees at CTS score the company 71/100 across various culture categories, placing CTS in the Top 50% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at CTS across various culture dimensions.

Ranked Culture the Highest

Women 84/100
Department - IT
Men 74/100
Department - Engineering
Diverse Employees 85/100
Tenure - 1 to 2 Years

Ranked Culture the Lowest

Women N/A/100
Men 40/100
Tenure - Over 10 Years
Diverse Employees 32/100
Tenure - Over 10 Years

CTS Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Work From Home Policy
  • Unique Office Space

CTS PTO

CTS' PTO and Vacation policy typically gives 10-15 days off a year. Paid Time Off is CTS' 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. CTS' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy33%
Office Meals0%
401k Contribution67%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo50%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

CTS Careers

CTS Jobs

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H1B Visa

In 2019, CTS applied for 6 H1B visas. Of the work permits applied for, 83% were approved.

Work Permit Application Outcome

6
Total Applied
  • 83% Granted (5 out of 6)
  • 17% Denied (1 out of 6)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 6)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 6)

This data was calculated using publicly sourced data from OFLC Performance Data

Let CTS Know You Want To Work There

Frequently Asked Questions regarding CTS

What is CTS address?

CTS location is at 14261 West Burnsville Parkway

Who is the CEO of CTS?

CTS CEO is Francisco D'souza, their score by employees is 75

What is CTS eNPS?

The eNPS for CTS is 3

What is the salary for IT Manager in CTS?

IT Manager average salary in the US is 87k

What are the salaries in the IT in CTS?

The average salaries for IT in CTS is 87k

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