Datarails Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Strong company with competent leadership in an interesting tech space.
Review from Customer Support Dept
What do you like best about the leadership team?
They communicate changes effectively and lead with passion.
Review from Customer Support Dept
That they are down to earth people that you can speak with. and not condescending.
Review from Customer Support Dept
They are humble and charismatic
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
That we get Stock option's
Review from Customer Support Dept
I'm satisfied with my salary
Review from Customer Support Dept
Strong stock options offering and base salary
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
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What are some of the best things about your team?
We are all committed to one clear goal.
Review from Customer Support Dept
Everyone is willing to help at any time if you got a question.
Review from Customer Support Dept
Fun people, always willing to help in case I have questions
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
The HR team is committed to inclusion and is extremely empathetic and compassionate.
Review from Customer Support Dept
That we can work on a Hybrid way.
Review from Customer Support Dept
The vibe is just great - people are friendly
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
It was fair and genuine - something that was very important for me
Review from Customer Support Dept
I really liked that it was very transparent
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Coordinating and collaborating with other departments.
Review from Customer Support Dept
the great challenge, and the feeling that we are helping our customers with their issues.
Review from Customer Support Dept
Two things. (1) the people, and (2) the fact that I have a lot of independence and flexibility
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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