Dunkin' – It was quick and to the point | Comparably
Dunkin' Donuts is the largest coffee and baked goods chain in the world providing you, their loyal customers, with high quality coffee, read more
EMPLOYEE
PARTICIPANTS
3162
TOTAL
RATINGS
27094

It was quick and to the point

Why do you feel undervalued and what would make you feel better about your compensation?

There are very little in the way of benefits for the younger crew. It's only for the full-time salaried employees

What's going wrong and how can it be improved?

The customers see how the management treats the employees and often managers from other surrounding companies offer jobs to the staff.

What does the leadership team need to get better at?

They need better internal customer service training. They don't know how to talk to employees and treat them really badly. Especially the teenagers.

Other Employee Reviews for Dunkin'

What do you like best about the leadership team?

ability to let us do our jobs

Leadership review from Operations Dept
What do you like best about your company?

Marketing

Outlook review from Admin Dept
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