Dunkin' – employees get blamed and punished daily for not being able to handle situations that only management can handle. Management also refuses to answer on weekends even if there is an emergency in the store and we need to contact the GM. | Comparably

Dunkin' – employees get blamed and punished daily for not being able to handle situations that only management can handle. Management also refuses to answer on weekends even if there is an emergency in the store and we need to contact the GM.

Dunkin' Donuts is the largest coffee and baked goods chain in the world providing you, their loyal customers, with high quality coffee, read more
EMPLOYEE
PARTICIPANTS
3168
TOTAL
RATINGS
27152

employees get blamed and punished daily for not being able to handle situations that only management can handle. Management also refuses to answer on weekends even if there is an emergency in the store and we need to contact the GM.

What are some of the best things about your team?

I enjoy that all my coworkers are on the same page about management and how bad it is

What does the leadership team need to get better at?

Taking care of problems in the store and not telling employees to "deal with it" or "handle it ourselves"

What did you like most about the interview process?

that it wasn't an interview, the store was so desperate for workers i got an "interview" where i was just asked for my information and to give me a start date

Why do you feel undervalued and what would make you feel better about your compensation?

Fair pay for doing the work of 2+ people daily, I can never come to work and simply do my job, I always have to do multiple tasks that were left by others who do not care about their jobs. I would like to not have to do my managers job as I am a crew member, I am not anyone's mother nor a manager.

Other Employee Reviews for Dunkin'

What do you like best about the leadership team?

ability to let us do our jobs

Leadership review from Operations Dept
What do you like best about your company?

Marketing

Outlook review from Admin Dept
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