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Dunkin' Donuts is the largest coffee and baked goods chain in the world providing you, their loyal customers, with high quality coffee, read more
Owners, gm, HR, and Managers do not care about employees.
What does the leadership team need to get better at?
Not spreading bad commentary and rumors, or personal information about their employees. Maintaining a professional environment.
What needs to change to make the company culture better?
It isnt always bad, but sometimes if management is in a bad mood it can bring everyone else down. It really depends on the day.
Why do you feel undervalued and what would make you feel better about your compensation?
I've been working there 10 years, still minimum wage. I'm a shift leader, still minimum wage, I cover 3 different shifts including opening and closing, I come in during hurricanes, holidays, blizzards, blackouts, etc. Feeling a little under-appreciated
What do your coworkers need to improve and how could you work together better?
We need better training. It is not that they aren't trying but that they are learning. They don't have the time to know what they are doing. Management, and farther up do not have the patience to give quality training.
What's going wrong and how can it be improved?
Some kind of benefit to you being a loyal employee. Yearly raises would be nice. Treating the employees like people instead of bodies. Saying that someone who has been there for 10 years is the same as someone who has been there for 2 weeks. Not enough space here to fix the problems.
Other Employee Reviews for Dunkin'
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