Edifecs Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
extremely approachable...and friendly in discussing IDEAS
Review from Customer Support Dept
Their focus on the well-being of their employees is an expression of the fact that it is very important to them.
Review from Customer Support Dept
With a clear mandate to make our customers successful, the leadership team is driven to remove all barriers to make the mandate happen.
Review from Customer Support Dept
Transparency, Goals defined initially and achieved.
Review from Customer Support Dept
Flexibility, Support, Recognition, Leadership, Transparency
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Edifecs yet.
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What is the best part about your compensation package?
wellness and health benefits Yoga Health Insurance 401k match
Review from Customer Support Dept
It is competitive and rewardful
Review from Customer Support Dept
it's above fair, I'm very pleased with it!
Review from Customer Support Dept
Associate satisfaction I highly valued by the People & Culture team. Feedback's taken seriously and acted upon.
Review from Customer Support Dept
401K Matching, Fixed Salary, Plus Profit Sharing Bonus.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Wages should be as per industry level
Review from Customer Support Dept
What are some of the best things about your team?
Passionate and Focused on customer satisfaction
Review from Customer Support Dept
High quality, intelligent, and experienced individuals that are very personable and approachable. I enjoy working with all of them!
Review from Customer Support Dept
A strong work ethic, the ability to constantly learn and improve and most of all, believe in the "Customerism" mantra.
Review from Customer Support Dept
Coworkers are helpful and 24/7 available.
Review from Customer Support Dept
Great management, collegial effort, cross-expert support.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Promoting Mental and Physical Health
Review from Customer Support Dept
Again, the emphasis on personal well-being and work/life balance.
Review from Customer Support Dept
An open workplace environment, with emphasis in collaboration and fostering communication.
Review from Customer Support Dept
Positive, Enthusiasm, Friendly, Supporting Env
Review from Customer Support Dept
Values Driven, Diverse Culture, Need Supporting.
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Ability to satisfy customers with team's support
Review from Customer Support Dept
When I'm able to make a difference in process, product, a colleague's understanding of something, when I learn something from a colleague, and when I'm able to improve a customer's experience with our product and/or services.
Review from Customer Support Dept
My team, My manager, My work!
Review from Customer Support Dept
Friendliness, Work that challenges me everyday.
Review from Customer Support Dept
Finding solutions to new challenges.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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