Educational Testing Service Operations Department Employee Reviews
Briefly describe your overall experience at your company
I enjoy the seasonal working because it fits in with my other work
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Review from Operations Dept
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What do you like best about the leadership team?
The leads we hail team is always professional
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Educational tests show growth and development in students' writing.
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Leadership is accessible and open to suggestions and really have the interest of employees at heart.
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What does the leadership team need to get better at?
Communicating with employees. Being more empathetic when faced with employee needs. Offer pay commensurate with the amount of education required to be approved to work a certain job. Currently, employees with Bachelor's degrees and above are paid at the level of McDonald's workers.
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Needs more training before working with others.
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What is the best part about your compensation package?
Do not receive any for seasonal employees
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Tuition assistance is amazing.
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Why do you feel undervalued and what would make you feel better about your compensation?
I wish more positions were available for remote employees
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Raters have no benefits, and the pay for the job that requires a minimum of a Bachelor's degree in the field of specialty is paid anywhere between $11.50 and $15.00 an hour. For the amount of knowledge and responsibility involved in performing the essential job duties, this is woefully insufficient.
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For the required education the pay should be much higher than a dollar over California's minimum wage.
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What are some of the best things about your team?
Team work and team building actvitites
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My team is made up of wonderful, intelligent, kind people who are a pleasure to work with.
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All highly educated and responsible
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What do your coworkers need to improve and how could you work together better?
I have no coworkers I interact with face-to-face. I telecommute, and only get to interact with shift supervisors some of whom are pleasant to work with, while others lack people and communication skills.
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They are a waste of time with too many questions being asked
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What is most positive about the culture and environment at your company?
That we are able to work from home
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I telecommute, meaning that I work from my home and can make my work environment as pleasant as I want. If it were not for occasional interactions with coworkers/supervisors who lack people skills, this would be a great arrangement.
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Always good and informative feedback
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I work from home so it is very positive
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The environment is very pleasant. I feel a sense of belonging and like I am part of a team that does good.
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What needs to change to make the company culture better?
There aren't any Environment reviews of Educational Testing Service yet.
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What did you like most about the interview process?
The actual interview process (after applicant's skills are assessed & applicant notified of advancing in the hiring process) consists of paid training and a certification test rather than someone's subjective opinion of what the applicant might or might not be able to do.
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Not many questions, your resume speaks for your skills.
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It was not done just an application needed
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All online and at your own convenience
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What would you improve about your company's interview process?
There aren't any Interviews reviews of Educational Testing Service yet.
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What makes you most happy at work?
Working from home is great.
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Feeling like part of a team and like I am supported in my work.
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What's going wrong and how can it be improved?
Better pay and hours for remote employees
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There is an inordinate pressure to introduce quantity standards that are too high if quality of work is to be maintained. Faster doesn't mean better.
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Having friendlier interactions and positive feedback
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What do you like best about your company?
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What would you most like to see improved at your company?
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