Epiq Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Fast paced but supportive of opportunities to grow my career at Epiq.
Review from Customer Support Dept · Posted a month ago
Review from Customer Support Dept
What do you like best about the leadership team?
My leadership team shows that they care about their employees as humans.
Review from Customer Support Dept · Posted a month ago
Leadership is engaging and takes an interest in all employees at every level.
Review from Customer Support Dept
I appreciate my leadership's team to include me in new tasks and projects and to challenge my skill sets and role for growth and experience.
Review from Customer Support Dept
Transparency and sharing goals and our performance.
Review from Customer Support Dept
honesty, transparency and compassion for the employees as individuals
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Epiq yet.
Be the first to contribute a review.
What is the best part about your compensation package?
The amount of vacation time earned with tenure.
Review from Customer Support Dept · Posted a month ago
401K, Client Services spring bonus and PTO.
Review from Customer Support Dept
Paid time off and the encouragement to use it.
Review from Customer Support Dept
pay and bonus eligibility are market fair
Review from Customer Support Dept
Additional floating Holidays and the Volunteer Day
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Support for working at home (like home office equipment or chair/desk), Wellness benefit to pay for a gym membership.
Review from Customer Support Dept
The same title and pay as my peers.
Review from Customer Support Dept
What are some of the best things about your team?
People are supportive and collaborative. I don't hesitate to ask for help or feedback because my team is willing to assist.
Review from Customer Support Dept · Posted a month ago
Teammates and coworkers are knowledgeable and easy to talk to/easy to ask questions to or have a conversation.
Review from Customer Support Dept
They are intelligent, open, diverse, eloquent and kind.
Review from Customer Support Dept
They are helpful and smart, and willing to learn, and talk about how to improve our performance
Review from Customer Support Dept
There is a genuine passion for eDiscovery and finding solutions for our client's unique problems.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They need to improve their billable percentages and mutual respect towards others, while restoring positive intent.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The culture here really values career development and progression. If you're interested in moving up at Epiq and demonstrate that interest, management is invested in helping you grow your career.
Review from Customer Support Dept · Posted a month ago
Everyone is supportive, non-judgmental and offers positivity.
Review from Customer Support Dept
The diversity and encouragement to be yourself while being kind to others is very refreshing and something I very much appreciate.
Review from Customer Support Dept
Seems like the employees are at the center of the organization
Review from Customer Support Dept
ERGs (now the Community and Culture groups)
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Epiq yet.
Be the first to contribute a review.
What did you like most about the interview process?
There aren't any Interviews reviews of Epiq yet.
Be the first to contribute a review.
What would you improve about your company's interview process?
There aren't any Interviews reviews of Epiq yet.
Be the first to contribute a review.
What makes you most happy at work?
My team and colleagues. I genuinely enjoy working with them.
Review from Customer Support Dept · Posted a month ago
I enjoy what I do and working with those who help me accomplish my deliverable tasks. Also, having come from a law firm background, I love that my day ends when it ends and work creep is not an issue.
Review from Customer Support Dept
Being very productive and efficient. When our systems work and they are clear and we get the work done!
Review from Customer Support Dept
the people that I work with and the challenges we get to tackle together
Review from Customer Support Dept
Collaborating to develop a workflow or process that is clear to our clients and internal stakeholders.
Review from Customer Support Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of Epiq yet.
Be the first to contribute a review.
What do you like best about your company?
There aren't any Outlook reviews of Epiq yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Epiq yet.
Be the first to contribute a review.