FedEx Freight Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
my experience at fedex freight has been wonderful and comfortable
Review from Customer Support Dept
outgoing,friendly and positive attitudes no matter what time of the day it is or how busy we are.
Review from Customer Support Dept
Unprofessional team, unfriendly staffs, and coaching is the worst.
Review from Customer Support Dept
What do you like best about the leadership team?
What I appreciate most about the leadership team is their clear communication and dedication to establishing a strong safety culture on the ground. The leadership team does an excellent job of providing the tools, trust, and structural support necessary for us to execute our daily operations.
Review from Customer Support Dept
i had a health scare and was unable to drive for about 6 months. Management could have fired me but they did not. They worked with me until I was able to work again. I will never forget this and FedEx will always have my loyality
Review from Customer Support Dept
we always deliver the purple promise
Review from Customer Support Dept
They really care about their employees
Review from Customer Support Dept
We all work together most of the time
Review from Customer Support Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
401k plan, and the pensions plan
Review from Customer Support Dept
enrollment was hassle free and easy
Review from Customer Support Dept
Nothing really honestly all just depends
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I am only a part time employee and with salary paid, its difficult to pay for it. What would make me better is becoming a full time employee.
Review from Customer Support Dept
What are some of the best things about your team?
The best part of my team is the high level of engagement we maintain. We make it a priority to keep the work environment positive and fun, especially with our Friday engagement activities, which really boost team morale.
Review from Customer Support Dept
everyone get along and knows their job. There is not back stabbing or bickering
Review from Customer Support Dept
we always work together to get the job done
Review from Customer Support Dept
freindly, helpful and just all around nice place to work
Review from Customer Support Dept
We all have a sense of humor and we know how to communicate
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
coworkers are very dry and cold shoulder. I have never felt this way in my work history. I think if they were more friendly and approachable thing might be better and more productive environment. I been working there but I have not feel welcome as part of the company yet.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The most positive aspect of the culture and environment is the genuine sense of camaraderie and appreciation. Management does an excellent job of fostering an engaging workspace where work is made fun, particularly through our Friday team engagements.
Review from Customer Support Dept
That it is not fast fast. It is just the right pace. Too fast would mean more mistakes
Review from Customer Support Dept
everyone gets along to deliver our purple promise
Review from Customer Support Dept
everyone's so happy and energetic
Review from Customer Support Dept
The way we build each other up as a team
Review from Customer Support Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
I really liked how organized the whole process was. The hiring team was incredibly respectful of my time, and the communication was fast and clear. The interviewers were very approachable and down-to-earth. It was clear right from the start that the company values positive team dynamics and good co
Review from Customer Support Dept
That they make sure you can do the job. If you cant then you are a waste of time and money for the company
Review from Customer Support Dept
getting the call saying I got the job
Review from Customer Support Dept
my interviewer was soft spoken and listen to what I was saying and very positive about the company.
Review from Customer Support Dept
It was so complicated and I was hired on the spot
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
"What makes me most happy at work is the strong sense of camaraderie and the positive energy within my team. I love that we can work hard while still making the environment fun.
Review from Customer Support Dept
I deliver to a lot of repeat customers and getting to know them makes me stand out, so next time they need a carrier they will remember me and fedex first
Review from Customer Support Dept
I love my pay and being able to have an actual career job
Review from Customer Support Dept
being around nice people on a daily basis
Review from Customer Support Dept
Knowing I get to see ans work with my good friends
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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