FedEx Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
A diverse group of individuals with various back grounds.
Review from Customer Success Dept
CEO cares nothing for employees. How much money do you need to make? Your employees have to watch every penny we spend. Can barely afford mortgage and cost of living food and utilities.
Review from Customer Success Dept
Assistant manager is great, good team. Hopefully this is an honest company
Review from Customer Success Dept
Great benefits and incentives added
Review from Customer Success Dept
What does the leadership team need to get better at?
Take care of the front line employees
Review from Customer Success Dept
Managing People and Situations. Working with their employees instead of being dictators.
Review from Customer Success Dept
What is the best part about your compensation package?
Matching and sharing the cost which show a great commitment together.
Review from Customer Success Dept
Pto, raises, insurance and discounts
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay and benefits for both employees and management
Review from Customer Success Dept
When compared to market averages and the level of responsibility I am paid below market standards.
Review from Customer Success Dept
Hiring manager thinks I was dumb enough to not realize he tricked me into applying for a position which did not describe the bonus, and hired me through that application, while my original application for the position with the bonus was closed as "No longer under consideration" Getting to the bottom
Review from Customer Success Dept
Better benefits better pay better equipment
Review from Customer Success Dept
Poor management makes you feel under-appreciated. There is no real compensation for working in a difficult environment and the increases does not match the increases in starting salary.
Review from Customer Success Dept
What are some of the best things about your team?
Almost all senior employees and the one's that aren't have a good work ethic.
Review from Customer Success Dept
My team is comprised of individuals with various FedEx back grounds and long term experience with the company.
Review from Customer Success Dept
Together everyone input matters most.
Review from Customer Success Dept
Helpful people, great work ethic
Review from Customer Success Dept
We do the job no matter what the problem we encounter
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
No loyalty from young workers
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
The company's leadership supports self development and growth.
Review from Customer Success Dept
Each day is a different challenge to look forward to as a team.
Review from Customer Success Dept
Benefits. NO PAY RAISE !!!
Review from Customer Success Dept
The potential is great yea
Review from Customer Success Dept
Nothing anymore we feel and are treated like we're just a number we used to feel like we were treated like family years ago
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
Professional, Courteous, Nice, Difficult, Challenging
Review from Customer Success Dept
Easy to speak from the heart
Review from Customer Success Dept
Havent interviewed in 35 years
Review from Customer Success Dept
Average / Nothing stands out
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Quick, simple and to the point
Review from Customer Success Dept
What would you improve about your company's interview process?
More transparency, dont play with us with lies and games, store managers.
Review from Customer Success Dept
What makes you most happy at work?
Being recognized for my hard work and seeing a few of my favorite people there.
Review from Customer Success Dept
Being able to work remotely and within areas that are valuable to the customer.
Review from Customer Success Dept
Working and talking with people that makes you smile.
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Working alone on the road
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Feeding my family hey ye
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What's going wrong and how can it be improved?
Bad management and bad computers
Review from Customer Success Dept
Poor management, no union, management create the use against them atmosphere. Management vs Employees
Review from Customer Success Dept
What do you like best about your company?
Its brand recognition and commitment to adapt and consistently change.
Review from Customer Success Dept
What would you most like to see improved at your company?
Increased diversity/inclusion awareness amongst work groups, support of work to life balance and fair/equitable compensation levels.
Review from Customer Success Dept