Fetch Pet Insurance Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
They are very transparent about our goals and progress. They are also willing to listen to any concerns employees.
Review from Customer Success Dept
Very helpful and the communication is fantastic keeping us updated on all new things and what's coming in the future.
Review from Customer Success Dept
My direct manager and I trust and respect each other and have a great working relationship. The higher ups (CEO etc) have made some good financial decisions for the company, but often seem to be making things up as they go along, creating and putting out fires because of it.
Review from Customer Success Dept
Leadership is very team oriented
Review from Customer Success Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Fetch Pet Insurance yet.
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What is the best part about your compensation package?
company has great medical coverage
Review from Customer Success Dept
Personally I feel that the best part of Fetch's benefits package is yhe 401K matching percentage.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Fetch Pet Insurance yet.
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What are some of the best things about your team?
We are a very close knit team and work well together. It's always fun to collaborate with others and everyone is very accepting of other's opinions and perspectives. We know how to have fun but also efficiently and effectively get the job done!
Review from Customer Success Dept
The collaboration that extends across departments to be able to accomplish tasks
Review from Customer Success Dept
Everyone helps each other to succeed
Review from Customer Success Dept
Open communication, no back stabbing, pettiness or competition.
Review from Customer Success Dept
We regularly work together, everything we do is a team effort. We come to one another for advice, suggestions and ways to improve quality and performance.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Fetch Pet Insurance yet.
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What is most positive about the culture and environment at your company?
We are always thinking up new ways how to connect with the team and have fun!
Review from Customer Success Dept
The relationships created among coworkers and the ability to help each other succeed
Review from Customer Success Dept
Team work, helping improve moral. and increasing productivity and collaboration
Review from Customer Success Dept
LGBTQ+ supportive. Effort is made to keep employees happy overall.
Review from Customer Success Dept
While thr love that our employees have for animals is on brand, but it is so much more than just a brand for us. We truly love and want the best for all animals!
Review from Customer Success Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Fetch Pet Insurance yet.
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What did you like most about the interview process?
There aren't any Interviews reviews of Fetch Pet Insurance yet.
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What would you improve about your company's interview process?
There aren't any Interviews reviews of Fetch Pet Insurance yet.
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What makes you most happy at work?
The impact that my contribution has on the company.
Review from Customer Success Dept
Being able to help coworkers succeed
Review from Customer Success Dept
Feeling that I have had a positive impact, however small, on the life of a customer or coworker.
Review from Customer Success Dept
Working with others for the great good of our company and customers.
Review from Customer Success Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of Fetch Pet Insurance yet.
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What do you like best about your company?
There aren't any Outlook reviews of Fetch Pet Insurance yet.
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What would you most like to see improved at your company?
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