Fortegra Customer Success Manager Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
The Open Door Policy and Transparency
Review from Customer Success Dept
They are quick to step in and help when an employee has problems.
Review from Customer Success Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Fortegra yet.
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What is the best part about your compensation package?
Bonus every Quarter, Christmas and incentive
Review from Customer Success Dept
The medical and 401K plan
Review from Customer Success Dept
salary and paid Leave benefits.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Fortegra yet.
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What are some of the best things about your team?
As Solution Specialists we resolve issues before they occur keeping the promises we make to the customer and client
Review from Customer Success Dept
They are very good at their job and work very hard to get they job done with minimal direction from management
Review from Customer Success Dept
My direct team, I cannot say enough about. They are dedicated to providing excellent customer service and continue to be creative. The team goes the extra mile when handling all tasks assigned. They are up for any challange.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
The welcoming atmosphere and development
Review from Customer Success Dept
There is very good teamwork, even across teams.
Review from Customer Success Dept
The management trusts the experience and decision-making of the employees, allowing them to take on projects without constantly hovering. You are allowed to be creative.
Review from Customer Success Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Fortegra yet.
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What did you like most about the interview process?
Company History and Future goals
Review from Customer Success Dept
They were very honest about what they expected of me
Review from Customer Success Dept
It was a conversation more like a casual discussion.
Review from Customer Success Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Helping the customer and company resolve issues
Review from Customer Success Dept
I enjoy coming to work to help people internal and external and to be able to brainstorm with my team and share ideas and work together.
Review from Customer Success Dept
What's going wrong and how can it be improved?
The new work space, while nice and modern looking is too noisy and the desk are kind of small for a larger person. Also too much emphasis on how things look rather than function
Review from Customer Success Dept
What do you like best about your company?
There aren't any Outlook reviews of Fortegra yet.
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What would you most like to see improved at your company?
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