ForwardLine Financial Culture | Comparably
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ForwardLine Financial Claimed Company
ForwardLine Financial is a direct lender focused on improving the financial health of small businesses. read more
EMPLOYEE
PARTICIPANTS
81
TOTAL
RATINGS
3361
Updated on: October 3, 2019

ForwardLine Financial Company Culture

ForwardLine Financial Culture

This score is derived from employee ratings & reviews
3.9/5
ForwardLine Financial's Overall Culture is rated B

Top Rated Culture Dimensions

CEO Rating
A+
Executive Team
A+
Leadership
A
Meetings
A
Manager
A-

ForwardLine Financial CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Steve Carlson ForwardLine Financial's CEO
Steve Carlson
94 /100
See More

Diversity at ForwardLine Financial

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Diverse employees at ForwardLine Financial have rated CEO Rating, Executive Team, and Team as the highest categories they have scored

Women at ForwardLine Financial

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Women at ForwardLine Financial have rated CEO Rating, Executive Team, and Team as the highest categories they have scored

ForwardLine Financial eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 35%Top 35% of Similar Size Companies on Comparably

Recommend to a Friend?

40

ForwardLine Financial employees are 40% more likely to recommend ForwardLine Financial as a great place to work

57%Promoters
26%Passives
17%Detractors

Working at ForwardLine Financial

Working at ForwardLine Financial is rated average by 81 employees, across various culture dimensions. ForwardLine Financial employees are most satisfied about CEO Rating, Executive Team, and Leadership categories, putting ForwardLine Financial’s culture in the Top 35% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in Los Angeles. See below in detail how working at ForwardLine Financial was rated by employees.

Overall Company Culture at ForwardLine Financial

B

Overall Company Culture at ForwardLine Financial is rated B

Last updated months ago

Top
35%

ForwardLine Financial ranks in the Top 35% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 81 Employees

View Results
0
20
40
60
80
100
Finance
82
Finance82
Operations
77
Operations77
Sales
77
Sales77
Customer Support
67
Customer Support67

ForwardLine Financial Employee Reviews

Out of 330 ForwardLine Financial employee reviews, 87% were positive. The remaining 13% were constructive reviews with the goal of helping ForwardLine Financial improve their work culture.

87%
13%
Positive Reviews87%
Constructive Feedback13%

Positive Reviews From ForwardLine Financial Employees

  • What makes you most happy at work?
    Being hands-on, solving problems, being technical, not having to manage employees or deal with upper management politics.
  • What did you like most about the interview process?
    Talking to the management team.
  • What do you like best about the leadership team?
    Informed, open communication, open to ideas and feedback.
Read More Positive Reviews

Constructive Feedback From ForwardLine Financial Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    A better hourly rate especially those with a degree and work experience
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Not equal to the workload performed
  • What needs to change to make the company culture better?
    be fair to ALL emplyees
Read More Constructive Reviews

ForwardLine Financial Company Information

ForwardLine Financial Company Overview

ForwardLine Financial is a direct lender focused on improving the financial health of small businesses.

ForwardLine Financial was founded in 2003 and its current CEO is Steve Carlson. Since its inception 23 years ago, ForwardLine Financial has grown to 90 employees.

ForwardLine Financial Mission, Vision & Values

ForwardLine Financial Mission Statement

To be the best at providing simple, honest, attainable financing for America’s small businesses.

ForwardLine Financial Values

  • Customer-Centric
  • Teamwork
  • Innovation
  • Integrity
  • Accountability
ForwardLine Financial Mission, Vision & Values
Headquarter21700 Oxnard Street, Ste 1450
Woodland Hills, CA 91367
United States of America
Websitewww.forwardline.com
Founding Date2003
Tel866.623.4900
Company StatusPrivate
Jobsforwardline.com/careers
Social Sites

ForwardLine Financial Competitors

ForwardLine Financial competitors include OnDeck. ForwardLine Financial ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how ForwardLine Financial compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    OnDeck's Logo
    OnDeck
    4.6/5
  2. #2
    ForwardLine Financial's Logo
    ForwardLine Financial
    3.9/5
Learn More About ForwardLine Financial Competitors
  • Culture Video
  • Proudly displaying our values.

ForwardLine Financial Employees

ForwardLine Financial has 90 employees. 81 employees at ForwardLine Financial have reviewed ForwardLine Financial across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 81 ForwardLine Financial employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at ForwardLine Financial are generally satisfied with their total compensation at ForwardLine Financial, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at ForwardLine Financial are extremely happy with their team. 81 Participants grade the quality of their coworkers a B+. The majority believe the meetings at ForwardLine Financial are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at ForwardLine Financial believe the environment at ForwardLine Financial is positive. Most Participants believe the pace of work at ForwardLine Financial is comfortably fast. About 74% of the employees at ForwardLine Financial work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.

Overall, the employees at ForwardLine Financial are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
ForwardLine Financial employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at ForwardLine Financial report the work pace is comfortably fast
Work Pace
A Day in the Life
91% of ForwardLine Financial employees look forward to interacting with their team every day
Coworkers
A Day in the Life
ForwardLine Financial employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
84% of ForwardLine Financial employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
ForwardLine Financial employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
94% of ForwardLine Financial employees call their work environment positive
Environment

Joining ForwardLine Financial - Employee Onboarding

The prevailing opinion from Comparably users in Los Angeles about their company is that it was very prepared on their first day. Los Angeles employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

ForwardLine Financial Employee Onboarding

ForwardLine Financial KPIs and OKRs

Employees’ understanding of ForwardLine Financial's KPIs and OKRs is essential for its success. Out of 76 ForwardLine Financial employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 73 have said yes.

AnswerPercent
Yes96%
No4%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?
ForwardLine Financial KPIs & OKRs

ForwardLine Financial CEO & Leadership

Steve Carlson ForwardLine Financial's CEO
94 /100

ForwardLine Financial CEO Awards and Recognitions

Best CEOs 2019 (Small & Midsize Companies)
Best CEOs for Diversity 2019 (Small & Midsize Companies)
Best CEOs for Women 2019 (Small & Midsize Companies)
Best CEOs 2018 (Small & Midsize Companies)

ForwardLine Financial’s CEO Steve Carlson started in this role in 2017. Steve’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Los Angeles. With a high CEO score, Steve Carlson has won the Best CEOs in 2019 along with TaxJar CEO Mark Faggiano and Malouf CEO Sam Malouf. In addition, Steve has garnered Best CEOs for Diversity in 2019 specifically for Diversity, making ForwardLine Financial’s CEO one of the top rated CEOs by diverse employees. ForwardLine Financial’s CEO is highly regarded especially by employees in the Executive department, Hispanic or Latino employees, and employees in the Finance department. However, employees in the Customer Support department, employees identified with Other ethnicities, and employees with 3 to 6 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to ForwardLine Financial’s competitors, Steve Carlson ranks right above OnDeck CEO Noah Breslow. Under Carlson’s leadership, ForwardLine Financial employee respondents are most happy about their Executive Team and the company’s Leadership. Gender and Compensation are two areas, according to respondents, where ForwardLine Financial could stand to see real improvement.

ForwardLine Financial Leadership

The ForwardLine Financial Executive Team is rated an “A+” and led by CEO Steve Carlson, CEO Steve Carlson, and Head of Finance Martyn Watson

  • Steve Carlson CEO / President

    Steve Carlson CEO / President

    Steve understands what it takes to succeed as a small business owner. Over the years, he and his wife have started... read more

  • Steve Carlson CEO

    Steve understands what it takes to succeed as a small business owner. Over the years, he and his wife have started... read more

  • Martyn Watson Head of Finance

    Martyn joined ForwardLine in 2018 and brings more than 25 years of experience in the financial services industry. Martyn... read more

  • Larry Gomperts Chief Marketing Officer

    Larry is a seasoned customer-centric executive who knows what it means to drive company performance. He brings to... read more

  • Sri Kaza Chief Operating Officer

    Sri brings twenty years of experience in scaling sales and operations for growth as a business leader, as a consultant,... read more

  • Stewart Sui Chief Risk and Analytics Officer

    Stewart ensures that ForwardLine establishes and maintains all credit risk policies supporting its lending products to... read more

  • Molly MacIsaac Coleman General Counsel

    Molly serves as ForwardLine’s General Counsel. Working closely with ForwardLine’s leadership team, she offers counsel on... read more

  • Shailen Mistry Chief Technology Officer

    Shailen Mistry serves as the Chief Technology Officer of ForwardLine Financial.

  • Brian Sullivan Co-Founder and Director

    Brian Sullivan serves as the Co-Founder and Director of ForwardLine Financial.

See More Executives

Explore ForwardLine Financial Leadership Team

ForwardLine Financial Salaries

How much does ForwardLine Financial pay?

How much do people at ForwardLine Financial get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ForwardLine Financial is $1, or $0 per hour, while the estimated median salary is $1, or $0 per hour.

81 employees at ForwardLine Financial rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 321 ratings) while 81 employees at ForwardLine Financial rank their Perks And Benefits in the Top 30% of similar sized companies in the US (based on 157 ratings).

Last updated months ago.

1st Percentile
$137k
$137k1st Percentile
25th Percentile
$159k
$159k25th Percentile
50th Percentile
$188k
$188k50th Percentile
75th Percentile
$231k
$231k75th Percentile
100th Percentile
$315k
$315k100th Percentile
$1*
Average Compensation
$1*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Explore ForwardLine Financial Salaries

Diversity & Inclusion at ForwardLine Financial

Diverse employees at ForwardLine Financial score the company 77/100 across various culture categories, placing ForwardLine Financial in the Bottom 40% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ForwardLine Financial across various culture dimensions.

Ranked Culture the Highest

Women 78/100
Department - Sales
Men 84/100
Department - Operations
Diverse Employees 80/100
Department - Operations

Ranked Culture the Lowest

Women N/A/100
Men 77/100
Department - Sales
Diverse Employees 64/100
Department - Customer Support
Explore ForwardLine Financial Diversity & Inclusion

ForwardLine Financial Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Free Food
  • Company Social Outings
  • Work From Home Policy
Explore ForwardLine Financial Perks and Benefits

ForwardLine Financial PTO

ForwardLine Financial's PTO and Vacation policy typically gives 0-10 days off a year. ForwardLine Financial's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo9%
$1500 - $2500/mo24%
$1000 -$1500/mo22%
$500 -$1000/mo31%
Less than $500/mo14%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
ForwardLine Financial PTO Policy

ForwardLine Financial Careers

ForwardLine Financial Jobs

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H1B Visa

In 2019, ForwardLine Financial applied for 2 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

ForwardLine Financial has a total of 90 employees

2
Total Applied
  • 100% Granted (2 out of 2)
  • 0% Denied ( out of 2)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)

This data was calculated using publicly sourced data from OFLC Performance Data

Let ForwardLine Financial Know You Want To Work There

Overview of Candidates Interested in ForwardLine Financial on Comparably

Candidates By Department

Sales
25%
Product
25%
Executive
8%
IT
8%
All Industries
8%
Other
25%

Candidates By Location

Los Angeles
92%
Boston
8%

Frequently Asked Questions regarding ForwardLine Financial

What is ForwardLine Financial address?

ForwardLine Financial location is at 21700 Oxnard Street, Ste 1450

Who is the CEO of ForwardLine Financial?

ForwardLine Financial CEO is Steve Carlson, their score by employees is 94

What are the salaries in ForwardLine Financial

The average salary for employees in ForwardLine Financial is 1$

What is ForwardLine Financial eNPS?

The eNPS for ForwardLine Financial is 40

How many employees work in ForwardLine Financial?

ForwardLine Financial has 90 employees

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