Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
Since having new leadership in North America the company has forgottin values, leaders swear on calls, devalue processes, even went as far as to say they didnt believe in the month thanks. Its a shame those are your directors
What is most positive about the culture and environment at your company?
Non existent as we are no longer in sute
What's going wrong and how can it be improved?
The new leaders in North America place zero value on people. The focus in the bottom line and its apparent by their communication and decisions.
Why do you feel undervalued and what would make you feel better about your compensation?
I have always been paid less than my peers, and its become more obvious 2021, not to mention recognition for tenure, why have we not created programs doe 5 10 15 20 23 years?
What do your coworkers need to improve and how could you work together better?
My partners and co workers are different. My co workers are the people in my position, and they are non supportive, they are less than truthful and that is damaging. And the managers of these people who have favourites fail to hold them accountable.
What does the leadership team need to get better at?
The company needs to do what they say. You cannot preach Diversity and Inclusion and then elect not to hire from a diverse group. You cannot preach equality and succession but promote individuals because they were better looking than the qualified person. There is so much more feedback
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