Foundever Claimed Company
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. read more
I learned a lot, improve multiple skills, team work
Briefly describe your overall experience at your company
Have been a great experience for me, i learn and meet values persons that mean a lot now in my life, i were feeling like first time in my life that i care as a employee / agent
Briefly describe your overall experience at your company
There are some agents speaking profanity and being disrespectful in the floor during work, they have been disruptive over a prolonged period of time, attempting against our productivity and causing anxiety. Except for that my experience is good within the company.
What are some of the best things about your team?
Great knowledge Great people skills, build trust
What is most positive about the culture and environment at your company?
Job stability, benefits opportunity to make a career.
What makes you most happy at work?
Benefits working from home, amazing team and support.
What makes you most happy at work?
The growth opportunities and carrier development
What do you like best about the leadership team?
Daily Support, commitment, Fluently communication
What do you like best about the leadership team?
They are taking feedback regularly
What is the best part about your compensation package?
Bonus, raffles, certificates, meal discount.
Why do you feel undervalued and what would make you feel better about your compensation?
Increase my salary by $50+
What needs to change to make the company culture better?
Chance managment.value more your employees
What are some of the best things about your team?
They are very productive, they like to be top performers
What is most positive about the culture and environment at your company?
Weekly and monthly activities Team work Engagement
Why do you feel undervalued and what would make you feel better about your compensation?
Bonuses instead of growing and motivate it takes them away
What do you like best about the leadership team?
The engagement The Team work Activities Build trust
What are some of the best things about your team?
Wey are united and are few that meet once un a while
What is most positive about the culture and environment at your company?
We have a professional and quiet environment good for mental health and concentration
What makes you most happy at work?
Learning process, team work, meet and motivate people who have all skills to grow within the company
What makes you most happy at work?
The positive persons that are in the way to be treated and feel like i belongs to home
What is the best part about your compensation package?
To be honest the process is the one and indicate to decided keep in mind the staying in the company
What is most positive about the culture and environment at your company?
Respect all the time, friendly all the staff from HR, training, OM, all the environment has been great for me, feel like at home
What does the leadership team need to get better at?
bonuses. other call vencer a offee bonuses yo all employees on goal. only sitel gives a bonus yto their 25% of its employees from the campaign
What are some of the best things about your team?
As a team, in training was great, awesome, environment absolutely warm and confident, then was keeping me in the mood to don't give up and fight, thank you
What's going wrong and how can it be improved?
We feel that the Open Door policy is justo for management to know who thinks diferent and who complains about changes that afect us in a negattive way to get rid of then
Why do you feel undervalued and what would make you feel better about your compensation?
I travel from outside of Managua and don't ger they benefit of transportación when i spend more money yo come to work and get more difficlties compares to someoen from Managua whom gets tr
What do you like best about the leadership team?
They provided a warm welcome to the team, as a Agent has been a unique experience in the campaign, Great personal as a team, Mrs. Darlyn Escoto is a great trainer and a awesome person as human
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